About the Webinar

Join NACM Chief Economist Amy Crews Cutts and Luis Torres, senior business economist in the San Antonio Branch at the Federal Reserve Bank of Dallas for a lively discussion of the current economic outlook and how nearshoring manufacturing to Mexico is affecting its economy. Their discussion will cover inflation, employment trends and supply chain resiliency. You won’t want to miss this in-depth economic update!

About the Speaker

Amy Crews Cutts, Ph.D., CBE®, President & Chief Economist, AC Cutts & Associates LLC

Dr. Amy Crews Cutts is a nationally recognized thought leader and chief economist focused on providing strategic economic analysis rooted in practical business terms. Amy is President and Chief Economist of AC Cutts & Associates LLC and also serves as the Chief Economist for Bright Query LLC and the National Association of Credit Management. She was previously Senior Vice President and Chief Economist for Equifax and Senior Director and Deputy Chief Economist at Freddie Mac. With more than 25 years of economic analysis and policy development experience, Amy is a noted expert in credit reporting, consumer and small business credit markets, loan servicing, securitization, residential real estate including home equity and price indices, and trends in employment and compensation.

Luis Torres is a senior business economist in the San Antonio Branch at the Federal Reserve Bank of Dallas.

Webinar Access

Login instructions are sent to the registered attendees email address in a calendar invitation at the time of registration.

Please email Conventions_Info@nacm.org with questions.

About the Webinar

In this webinar, we will take a completely different look at order-to-cash performance through the lens of the Big 4’s order-to-cash performance improvement methodology. Learn how analyzing and reviewing cash performance through weighted average days calculations enables teams to understand performance across the full OtC cycle: order processing, billing quality and timing, customer payment terms, dispute management, collections management and cash application—driving sustainable cash improvement in the range of 5% of annual sales.

Join us to:

• Understand why traditional order-to-cash KPIs are limited in utility and insight, and which KPIs and metrics are needed to enable a deep understanding of order-to-cash performance on a daily basis, per Big 4 Consulting methodology
• Learn how to create dynamic, drillable Weighted Average KPIs and metrics for your business

About the Speaker

Christian Terry, CEO & Co-Founder of POP

Christian is a Certified Chartered Accountant and member of the Chartered Institute of Credit Management in the UK.  As a consultant, he was former Global Order-to-Cash Knowledge Lead for Ernst & Young and then EMEA Head of Cash and Working Capital at Deloitte, working with over 100 businesses in 40 countries worldwide to deliver sustainable cash improvements in the range of 5-15% of annual sales across the full Cash-to-Cash cycle.

In industry, Christian has had several CFO and CEO roles, before founding SaaS Platform POP OTC in 2020, offering intelligent software solutions across the full Order to Cash cycle.

https://www.linkedin.com/in/christian-terry-pop/ https://www.linkedin.com/company/pop-otc/ https://pop-otc.com/

Webinar Access

Login instructions are sent to the registered attendees email address in a calendar invitation at the time of registration.

Please email Conventions_Info@nacm.org with questions.

About the Webinar

Everyone struggles with procrastination from time to time in both our personal and professional lives—whether you’re delaying putting away laundry, making a tough phone call or completing a report.

During this session, attendees will learn how to identity their procrastination triggers, when it is best to lean into procrastination, as well as best practices to get back on track and how to coach others to do the same.

This is a great session to attend as a team or for professionals looking to grow leadership and coaching skills.

About the Speaker

Hailey Zureich, zHailey Coaching

Hailey Zureich is a certified Life Coach with 13-plus years of professional training and development experience. Her passion is in helping empower folks with tools to engage with others, elevate their skills and connect with themselves.

https://zhaileycoaching.com

Webinar Access

Login instructions are sent to the registered attendees email address in a calendar invitation at the time of registration.

Please email Conventions_Info@nacm.org with questions.

About the Webinar

A properly completed and executed credit application is crucial to a creditor’s decision to extend credit and its ability to collect a claim against a delinquent customer. The credit applications also allow a creditor to fully realize upon risk mitigation tools to support an increased credit line or increase recoveries from financially distressed customers (such as letters of credit, guaranties, purchase money security interests/consignments and credit insurance).

Joins this webinar to learn about the importance of including favorable, carefully crafted terms and conditions as part of a credit application and any other contract with the customer to enhance collectability of a claim and minimize liability, as well as the steps creditors should take to ensure their terms and conditions are enforceable and minimize the risk of a battle of the forms.  Examples of key terms will also be provided along with a discussion of how those terms can be incorporated as part of the credit application and other contract with a customer.

About the Speakers

Bruce Nathan, Esq., Partner, Bankruptcy & Restructuring Department

With more than 35 years of experience in the bankruptcy and insolvency field, Bruce Nathan is a recognized leader nationwide in trade creditor rights and representation of trade creditors in bankruptcy and other legal matters. He has represented trade and other unsecured creditors, unsecured creditors' committees, secured creditors, and other interested parties in many of the larger Chapter 11 cases that have been filed. Bruce also handles letters of credit, guarantees, security, consignment, bailment, tolling, and other agreements and legal credit issues for the credit departments of institutional clients.

Among his various legal recognitions, Bruce received the Top Hat Award in 2011, a prestigious annual award honoring extraordinary executives and professionals in the credit industry. He was co-chair of the Avoiding Powers Committee, which worked with the American Bankruptcy Institute's (ABI) Commission to Study the Reform of Chapter 11, participated in ABI's Great Debates at its 2010 Annual Spring Meeting—arguing against repeal of the special BAPCPA protections for goods providers and commercial lessors—and was a panelist for a session sponsored by ABI. He is a frequent presenter at industry conferences throughout the country, as well as a prolific author regarding bankruptcy and creditors' rights topics in various legal and trade publications. Bruce is a co-author of Trade Creditor Remedies Manual: Trade Creditors' Rights under the UCC and the U.S Bankruptcy Code, published by ABI at the end of 2011. He also has contributed to ABI Journal and is a former member of ABI's Board of Directors and former co-chair of ABI's Unsecured Trade Creditors Committee.

Andrew Behlmann, Esq., Partner, Bankruptcy & Restructuring Department

Andrew Behlmann leverages his background in corporate finance and management to approach restructuring problems, both in and out of court, from a practical, results-oriented perspective. With a focus on building consensus among multiple parties that have competing priorities, Andrew is equally at home both in and out of the courtroom. He has a track record of turning financial distress into positive business outcomes. Clients value his counsel in complex Chapter 11 cases, where he represents debtors, creditors' committees, purchasers and investors.

Andrew writes and speaks frequently about bankruptcy matters and financial issues. Before becoming a lawyer, he worked in senior financial management at a midsize, privately held company.

Michael Papandrea, Esq., Counsel, Bankruptcy & Restructuring Department

Michael Papandrea provides counsel to debtors, creditors’ committees, individual creditors, liquidating trustees and other interested parties with respect to corporate bankruptcy and creditors’ rights matters, including bankruptcy-related litigation.

Reliable and efficient, Michael is appreciated for his innate ability to effectively apply and communicate his understanding of the law and general business principles with respect to complex issues, both while providing advice to clients and while aggressively advocating on their behalf. Michael works tirelessly to understand clients’ needs and provide practical solutions that are reasonable, balanced, and favorable to the clients he serves.

Michael takes pride in his commitment to the community and provides pro bono representation to individuals and a nonprofit organization regarding bankruptcy and foreclosure-related matters.

Prior to joining the firm, Michael held multiple clerkships in the U.S. Bankruptcy Court; he clerked for the Hon. Jerrold N. Poslusny, Jr. (District of New Jersey), the Hon. Ashely M. Chan (Eastern District of Pennsylvania) and the Hon. Gloria M. Burns (Chief Judge, District of New Jersey). Michael applies the valuable insights learned from working closely and directly with these members of the judiciary to his everyday practice.

Webinar Access

Login instructions are sent to the registered attendees email address in a calendar invitation at the time of registration.

Please email Conventions_Info@nacm.org with questions.

Time

US: 8:00 am PT // 11:00 am ET *Please remember the time zone differences if you are not on the East Coast.*

About the Webinar

This presentation on international banking will cover:

• the spectrum of needs corporates have based on how they operate in the global marketplace
• the various payment risks that exist when transacting globally
• the payment mechanisms used to help mitigate these risks
• the basics of documentary letters of credit and documentary collection payment methods
• best practices when selecting the proper payment method for the sale
• the global rules around these payment methods

About the Speaker

Gabe DiGiorgio, U.S. Bank Global Trade Services

A 20+ year veteran in international banking and trade finance, Gabe is currently responsible for the delivery and support of U.S. Bank’s Global Trade services to companies actively engaged in international commerce.

Prior to joining U.S. Bank in July 2012, Gabe worked for Commerce Bank (Kansas City) and First National Bank (Omaha). In his roles with both companies, Gabe supported business to help them grow their international presence through the exportation of commodities, products and services and with their strategic procurement from foreign suppliers.

His extensive experience in international banking includes business development and account support, trade finance operations, SWIFT operations, foreign item cash letter, check and documentary collections, and foreign exchange.

Gabe is involved in various international organizations throughout the Midwestern United States. He personally conducts seminars and other educational events over topics pertaining to international trade and the associated financial aspects. A native of Eastern Nebraska, Gabe is a graduate of Nebraska Wesleyan University. He resides in Shawnee, KS (suburb of Kansas City) with his wife and 3 children.

Webinar Access

Login instructions are sent to the registered attendees email address in a calendar invitation at the time of registration.

Please email Conventions_Info@nacm.org with questions.

This on-demand webinar is available for 14 days after purchase.

About the Webinar

In this engaging, interactive and entertaining presentation, you as a credit professional will dramatically improve your ability to use hybrid work as an instrument to improve retention and productivity while cutting costs. Many leaders rely on traditional office-centric collaboration and leadership styles in managing hybrid teams. Yet research conclusively demonstrates that, instead of incrementally improving on the old-school office-centric approach, the best outcomes in managing hybrid teams come from adopting a flexible hybrid-first work model.

We invite you to join this webinar to learn how to build a hybrid-first team-led model that involves best practices adapted specifically to hybrid work contexts. Through adopting these best practices based on this training, you will empower yourself and your team to maximize retention, productivity and cost savings in the increasingly-disrupted future of work as a credit professional.

About the Speaker

Dr. Gleb Tsipursky, Disaster Avoidance Experts

Dr. Gleb Tsipursky helps finance professionals use hybrid work to improve retention and productivity while cutting costs. He serves as the CEO of the boutique future-of-work consultancy Disaster Avoidance Experts. He is the best-selling author of 7 books, including the global best-sellers Never Go With Your Gut: How Pioneering Leaders Make the Best Decisions and Avoid Business Disasters and The Blindspots Between Us: How to Overcome Unconscious Cognitive Bias and Build Better Relationships. His newest book is Leading Hybrid and Remote Teams: A Manual on Benchmarking to Best Practices for Competitive Advantage. His cutting-edge thought leadership was featured in over 650 articles and 550 interviews in Harvard Business Review, Forbes, Inc. Magazine, USA Today, CBS News, Fox News, Time, Business Insider, Fortune, andelsewhere. His writing was translated into Chinese, Korean, German, Russian, Polish, Spanish, French, and other languages. His expertise comes from over 20 years of consulting, coaching, and speaking and training for Fortune 500 companies from Aflac to Xerox, and over 15 years in academia as a behavioral scientist at UNC-Chapel Hill and Ohio State. A proud Ukrainian American, Dr. Gleb lives in Columbus, Ohio.

Webinar Access

Login instructions are sent to the registered attendees email address in a calendar invitation at the time of registration.

Please email Conventions_Info@nacm.org with questions.

This on-demand webinar is available for 14 days after purchase.

About the Webinar

This program provides a high-level overview and description of the basic financial statements used to evaluate customers’ financial strength.  During this presentation, we will answer the following questions:

• What are financial statements?
• What is the purpose of financial statements?
• Who uses financial statements and why?
• Where can we find a company’s financial statements?
• Which financial statements do we need to use and how do we use them?
• What are the basic components of each of the financial statements?

About the Speaker

Dennis Walsh, MBA, CCE, Staples

Dennis Walsh, MBA, CCE, CEW is the Senior Manager of Credit Operations at Staples. He is a highly- experienced business professional with over 32 years of expertise in credit and collections management. Dennis has a proven track-record of successfully managing Credit operations for large companies with $10+ Billion annual sales.

Dennis has a track-recork of continued education throughout his career earning an MBA from the University of Miami and later attending the NACM Graduate School of Financial Management while maintaining his full-time work schedule.  He also earned his CCE certification in 2004.

In addition to his professional accomplishments, Dennis enjoys a number of adrenaline enhancing activities such as motorcycling, snowmobiling, alpine backpacking and other adventure travel.  Dennis was even a reserve deputy with Palm Beach County Sheriff’s office just to keep it exciting!

Webinar Access

Login instructions are sent to the registered attendees email address in a calendar invitation at the time of registration.

Please email Conventions_Info@nacm.org with questions.

This on-demand webinar is available for 14 days after purchase.

About the Webinar

There is huge value to be gleaned from missteps, mistakes and full-on failure.

During this session, attendees will learn how to ease shame and embrace the value of learning, best practices for taking ownership, reviewing outcomes, improving processes and how to reset for your next attempt.

This is a great session to attend as a team or for professionals looking to grow as empathic leaders.

About the Speaker

Hailey Zureich, zHailey Coaching

Hailey Zureich is a certified Life Coach with 13-plus years of professional training and development experience. Her passion is in helping empower folks with tools to engage with others, elevate their skills and connect with themselves.

https://zhaileycoaching.com

Webinar Access

Login instructions are sent to the registered attendees email address in a calendar invitation at the time of registration.

Please email Conventions_Info@nacm.org with questions.

This on-demand webinar is available for 14 days after purchase.

About the Webinar

The Federal bankruptcy system offers a nationwide and uniform process for financially distressed companies to reorganize, restructure, sell or liquidate their businesses. The flip-side to this coin for creditors is consistency and clearly defined rules of engagement for enforcing their rights, maximizing recoveries and protecting their interests going forward.

But what happens when a financially distressed customer opts out of the bankruptcy process and instead chooses (or is forced into) a restructuring alternative under state law? In this webinar, we will provide strategies for credit professionals to navigate and operationalize their approaches to customers involved in receiverships, assignments for the benefit of creditors, self-managed wind-downs and other liquidation situations that may vary from state-to-state and require different approaches on different timelines than a bankruptcy case.

About the Speaker

Justin Kesselman, ArentFox Schiff LLP

Justin Kesselman is a partner in the Bankruptcy and Financial Restructuring practice at ArentFox Schiff LLP in Boston, MA. He is a trusted advisor to businesses and executives regarding bankruptcy and distressed situations, compliance with fiduciary duties, the Uniform Commercial Code, contractual issues and fair business practices. Justin regularly advises corporate boards, officers and directors of private and public companies regarding compliance with fiduciary duties in the zone of insolvency, formation of restructuring plans, strategic transactions and litigation. Justin also represents creditors, creditor committees and creditor trusts in significant Chapter 11 cases across the country, including CMC II, Dean & Deluca, Greensill Capital, Mallinckrodt Pharmaceuticals, Pacific Gas & Electric Company, Point Blank Solutions, SunGard Availability Services, and The Hertz Corporation. He helps clients maximize recoveries and business outcomes in distressed situations by leveraging his restructuring expertise and background as a commercial litigator.

James Britton, ArentFox Schiff LLP

James Britton focuses his practice on corporate restructuring and insolvency matters, helping creditors successfully navigate the bankruptcy process and ensure that their claims are paid.  His practice includes the representation of official committees of unsecured creditors and corporate trust creditors in complex chapter 11 proceedings.  James also has significant experience representing both borrowers and lenders in secured commercial transactions, and both plaintiffs and defendants in commercial litigation.

Webinar Access

Login instructions are sent to the registered attendees email address in a calendar invitation at the time of registration.

Please email Conventions_Info@nacm.org with questions.

This on-demand webinar is available for 14 days after purchase.

We don't have to tell you that these are uncertain times. As if the global pandemic wasn't enough, we also have to contend with the macroeconomic and geopolitical consequences of Russia's invasion of Ukraine. Many countries also are facing currency devaluation against the USD.

To ensure you're well-equipped to tackle any payment disputes that may arise from all this instability, join us for a webinar focused on international debt collection and the following:

• The limitation period and why it is important
• Retention of title and how to use it to your advantage
• Applicable law and international differences

To guarantee that you get tangible and practical advice, our lawyers will illustrate their points using examples from actual cases they recently handled.

About the Speakers

Alexandru Buzamet, Bierens Debt Recovery Lawyers

Alex Buzamet is a highly experienced international debt collection lawyer. For any unpaid invoices or disputed claims, you can count on Alex. Not only does Alex solve cases in Romania, but he can help you with payment disputes all over Europe. Alex always works with clients and provides customized solutions. With his perseverance, he makes sure that your case is solved successfully.

Alex is also the team leader of the international debt collection team at Bierens. He not only manages the international debt collection team, but he also ensures that knowledge and experiences are shared within the team that raise our international debt collection practices to the next level.

Tessa Plews, Bierens Debt Recovery Lawyers

Tessa is a qualified lawyer based in Amsterdam, the Netherlands. With extensive experience in commercial debt recovery and enforcement, Tessa can assist international clients in a broad range of cases. Prior to joining Bierens, Tessa represented corporate clients in civil hearings across England, as such she is well equipped to deal with complex and high-value disputes. Alongside resolving matters amicably, Tessa enjoys providing clients with pragmatic and commercially tailored legal advice.

Webinar Access

Login instructions are sent to the registered attendees email address in a calendar invitation at the time of registration.

Please email Conventions_Info@nacm.org with questions.