This on-demand webinar is available for 14 days after purchase. 

Unlock the potential of AI with better prompts! This webinar gives credit managers practical, real-world tips to craft effective AI prompts for better reporting, sharper risk analysis, and more efficient workflows. Learn how to stop staring at a blank screen and start getting results that matter—from policy drafting to customer communications. Whether you're an AI beginner or looking to level up, this webinar puts the power of prompting in your hands.

About the Speaker

Chris Woodard, CMO & Co-Founder, Handle

Chris Woodard has been in the technology world for almost 15 years and is a Co-Founder of Handle.com. Chris and his team at Handle leverage multiple variations of technology and artificial intelligence to help aid in better productivity and efficiency. He is passionate about teaching others the importance of understanding how to use emerging tech to your advantage.

This on-demand webinar is available for 14 days after purchase. 

Is micromanaging always a bad thing? In this quick-hit micro session, we’ll unpack the true definition of micromanagement, clear up common misconceptions, and explore how leadership style impacts team performance in the credit department. Learn when close oversight crosses the line—and how to lead with clarity, not control.

Speakers:

Alaina Worden, CCE, Credit & Collections Manager, CECO, Inc

Make trade credit your competitive advantage. The fastest credit application meets the smartest approval workflow, backed by real-time bank references, credit reports and trade references.

This on-demand webinar is available for 14 days after purchase. 

Learn five actionable steps to modernize your credit operations—from identifying bottlenecks to choosing the right tools and planning implementation. Walk away with a clear strategy to accelerate credit approvals, minimize risk, and deliver a better customer experience.

About the Speaker

Nuvo

Make trade credit your competitive advantage. The fastest credit application meets the smartest approval workflow, backed by real-time bank references, credit reports and trade references.

This on-demand webinar is available for 14 days after purchase. 

With insolvency laws varying across Europe, credit professionals must stay informed to protect their interests in an increasingly global market. This webinar provides a comprehensive overview of European insolvency frameworks in Italy, Germany and the UK , including key regulations, creditor rights, and cross-border considerations. Learn from experts how to mitigate risk, navigate complex proceedings, and strengthen your company’s financial security. Whether you’re dealing with European clients or expanding internationally, this session will equip you with the tools to manage insolvency challenges effectively.

Speakers:

Fred Dons, Head-Structured Trade Finance, Aria Commodities

Fred Dons has worked in trade finance for more than 30 years at various international Financial Institutionas like ABN AMRO and Deutsche Bank and currently he is the Head of Structured Trade Finance at Aria Commodities.

Fred started in trade finance operations in 1989 with AMRO Bank before moving to Albert de Bary Bankiers, Rotterdam in 1991. In 1994, Fred and two colleagues started the International Trade Finance sales department at Deutsche Bank Amsterdam.

In 2003, he became Head of Trade Finance Operations for DB Amsterdam but left the bank in 2004 to become Head of the European Document Check Team at ABN AMRO, before returning to DB in 2006.

At DB he served amongst others as Head Trade Finance as well as Head Commodity Finance.

During his banking years Fred Dons was a member of the National Committee for the ICC and the Dutch Bankers Association, working on the UCP, UDRG, ISBP and other rules and regulations for Trade Finance.

This on-demand webinar is available for 14 days after purchase. 

Navigating Utah’s lien and bond laws can be complex—but understanding the process is critical to securing payment on construction projects. In this informative webinar, Jason Robinson, Esq., will walk you through Utah’s specific notice requirements, deadlines, and enforcement strategies. Learn how to protect your rights, avoid common pitfalls, and ensure compliance when supplying materials or services on private and public projects across the state.

About the Speaker

Jason Robinson, Esq, Shareholder, Babcock Scott

Mr. Robinson is a founding shareholder and director of Babcock Scott & Babcock, P.C. He has over twenty years’ experience representing and advising owners, developers, design professionals, contractors, subcontractors, and suppliers in construction and related business matters, domestic and international.

Mr. Robinson gives back to the construction industry by serving with trade associations like the Associated Builders and Contractors (ABC) where he served as the Utah Chapter’s general counsel and on its executive committee, board of directors, and government affairs committee for seven years. He also works to educate members of the construction industry through seminars—let him know if you’re interested, he loves to talk…

Mr. Robinson also serves as a mediator for construction disputes.

This on-demand webinar is available for 14 days after purchase. 

With insolvency laws varying across Europe, credit professionals must stay informed to protect their interests in an increasingly global market. This webinar provides a comprehensive overview of European insolvency frameworks in Italy, Germany and the UK , including key regulations, creditor rights, and cross-border considerations. Learn from experts how to mitigate risk, navigate complex proceedings, and strengthen your company’s financial security. Whether you’re dealing with European clients or expanding internationally, this session will equip you with the tools to manage insolvency challenges effectively.

Speakers:

Dr. Thomas Voller, Voller Rechtsanwaelte

Dr. Thomas Voller, Esq., is a partner of the Frankfurt law office Voller Rechtsanwälte. He is also founder and president of EuroCollectNet ASBL. He represents international and national creditors in B2B cases in and out of court. He is special lawyer for company and trade law and also for international business law.

Eva Knickenberg Giardina, Rechtsanwältin - Avvocato, Partner, Cocuzza

Eva Knickenberg Giardina is licensed as a Rechtsanwältin in Germany and Avvocato in Italy, and has been a partner since 2020. She is managing partner for the 2024–2026 three-year period.

She assists foreign groups and companies with their business in Italy, as well as Italian companies planning to make investments abroad. A native German speaker, she has many years of international experience with regard to investments in Italy and Germany and a solid understanding of differences in regulations, the market, and mentalities in the two countries.

She mainly provides consultation in commercial and corporate law, as well as litigation with a focus on product liability and industrial claims, including for insurance companies. Over the years, Eva has assisted several German companies with their entry into the Italian market, especially due to her former role as head of the legal and tax department at the Italian-German Chamber of Commerce in Milan (AHK Italien). She held this position from 1993 to 1999, during which time she also served as deputy director of the Chamber. Eva is a member of the International Law Working Group of the German Bar Association (Deutscher Anwaltverein) and the Union Internationale des Avocats (UIA).

She regularly attends international conferences as a speaker.

Andrew Bailey FABRP FIPA, Partner, Turbin, Barker Armstrong

Andrew specializes in corporate recovery and turnaround assignments working with business owners, lenders and other stakeholders from an advisory perspective through to formal insolvency procedures. During his career at two London based insolvency practices and Turpin Barker Armstrong his sector experience has been varied and his work has involved assisting many small owner manager businesses through to dealing with several high- profile restructuring assignments. Andrew has extensive experience of business recovery procedures including solvent and insolvent liquidations, company and partnership voluntary arrangements as well as administrations. Andrew regularly works with lenders where there are concerns over director conduct or fraud and forensic investigations are necessary. In addition, Andrew has worked on a number of Fixed Charge Receiver assignments.

This on-demand webinar is available for 14 days after purchase. 

Navigating lien laws can be complex, especially with each state having its own statutes, notice requirements, and regulations. Join Nevada attorney Daniel Hansen for a webinar tailored for credit managers and material suppliers. Learn the critical steps to secure your lien rights and ensure timely payment on projects in Nevada. From understanding key legal requirements to avoiding common pitfalls, this webinar will equip you with the knowledge to protect your company’s financial interests and minimize risk. Don’t miss this opportunity to stay ahead in the ever-changing world of construction credit!

About the Speaker

Daniel M. Hansen, Esq., Partner, Gibbs Giden

Daniel Hansen is an associate based in our Las Vegas office. He practices in the areas of business law, contracts, real estate, shareholder litigation, personal injury and has experience with natural resources, tax, insurance and probate.

Mr. Hansen has experience at all stages, successfully prosecuting and defending cases in pre-litigation, the pleading stage, during discovery, summary judgment, at trial, pre and post-trial motions. Mr. Hansen handles the day to day aspects of litigation, as lead counsel including developing case strategy; handling discovery; conducting and defending depositions of parties, percipient witnesses, experts; drafting and arguing all types of motions; retaining experts; negotiating settlement; preparing for trial; handling a trial, and appeals. He prides himself on ensuring that his clients understand the legal process, and crafts a legal strategy that suits the individual needs of the client.

Mr. Hansen, a former Rugby player has lived in Brazil and is fluent in Portuguese.

This on-demand webinar is available for 14 days after purchase. 

A successful mentorship program doesn’t happen by chance—it requires thoughtful planning, structure, and engagement. In this micro-session, we’ll walk through the key steps to developing an effective mentorship program, from identifying your organization’s needs to selecting mentors, structuring meetings, and gathering impactful feedback. Whether you’re designing a new program or refining an existing one, this session will provide practical insights to create a mentorship experience that fosters growth, connection, and success.

Speaker:

Tracy Mitchell, CBA, Director of Accounts Receivables, Trinity Logistics

Tracy Mitchell currently holds the position of Director of Accounts Receivable at Trinity Logistics. She has worked at Trinity for nine years, with over five years of those in credit management. She holds a Credit Business Association (CBA) designation. With a deep understanding of the industry’s dynamics, she has firsthand knowledge and provides the company with invaluable insights into the complexities of credit risk assessment, collections, and sales alignment.

This on-demand webinar is available for 14 days after purchase. 

In the ever-evolving world of credit management, having a well-structured policy is the key to mitigating risk and optimizing cash flow. Join us for an insightful webinar on policy formation, where we’ll break down different policy types—normal, liberal, and restrictive—and their impact on your operations cycle. Learn the essential steps for crafting effective policies, setting payment terms, and ensuring alignment between customer needs and business objectives. Whether you're refining an existing policy or building one from scratch, this webinar will equip you with the tools to create a strategic and sustainable credit framework.

Speaker:

JoAnn Malz, CCE ICCE, Director of Credit, Collections & Billing, The Imaging Group LLC

JoAnn Malz, CCE, ICCE, has spent her entire career in credit, growing from Credit Analyst to Director of Global Customer Financial Services. She is currently the Director of Credit, Collections, and Billing with The Imagine Group. JoAnn has been an active member of FORIUS/NACM North Central, NACM and FCIB. She earned her CCE certification in March 1998, FCIB’s CICP designation upon completing the International Credit & Risk Management course in December 2005 and then FCIB’s ICCE designation in January 2012. FORIUS awarded JoAnn with the Credit Executive of the Year in 2007. JoAnn served on the FORIUS Board of Directors, serving as chair from 2011-2012. She has also served on the FCIB Board of Advisors and the NACM National Board of Directors and is currently NACM’s Immediate Past Chairperson.

This on-demand webinar is available for 14 days after purchase. 

Navigating bankruptcy can be complex, but credit managers play a crucial role in protecting their company’s financial interests. In this webinar, legal experts will break down the essentials of Bankruptcy 101, covering key concepts, creditor rights, and practical strategies to minimize risk and maximize recoveries. Whether you're dealing with distressed accounts or preparing for potential defaults, this session will provide the insights you need to stay ahead. Don’t miss this opportunity to strengthen your understanding and safeguard your bottom line!

Speaker:

Micheal Papandrea, Counsel, Bankruptcy & Restructuring Department, Lowenstein Sandler

Mike provides counsel to debtors, creditors’ committees, individual creditors, liquidating trustees, and other interested parties with respect to corporate bankruptcy and creditors’ rights matters, including bankruptcy-related litigation.

Reliable and efficient, Mike is appreciated for his innate ability to effectively apply and communicate his understanding of the law and general business principles with respect to complex issues, both while providing advice to clients and while aggressively advocating on their behalf. Mike works tirelessly to understand clients’ needs and provide practical solutions that are reasonable, balanced, and favorable to the clients he serves.

Mike enjoys keeping clients and relevant industry professionals in the loop regarding bankruptcy, insolvency, and creditors’ rights issues, regularly writing articles for and speaking to professionals in the credit and risk management space. Mike also takes pride in his commitment to the community and provides pro bono representation to individuals and nonprofit organizations regarding bankruptcy and foreclosure-related matters.

Prior to joining the firm, Mike held multiple clerkships in the U.S. Bankruptcy Court; he clerked for the Hon. Jerrold N. Poslusny, Jr. (District of New Jersey), the Hon. Ashely M. Chan (Eastern District of Pennsylvania), and the Hon. Gloria M. Burns (Chief Judge, District of New Jersey). Mike applies the valuable insights learned from working closely and directly with these members of the judiciary to his everyday practice. He is a graduate of Rutgers Law School (J.D. 2014) and The College of New Jersey with a B.S. in Criminology.

Chelsea Frankle, Associate, Bankruptcy & Restructuring Department, Lowenstein Sandler

Chelsea Frankle supports teams in matters involving corporate bankruptcy, creditors’ rights, and insolvency-related litigation. Recent creditors’ committee cases in which Chelsea has assisted include Mountain Sports LLC (dba Eastern Mountain Sports and Bob’s Stores), New rue21 Holdco, Inc., Franciscan Friars of California, Inc., Anagram Holdings, LLC, MVK FarmCo LLC (dba Prima Wawona), and the Roman Catholic Bishop of Oakland. She is also assisting in the representation of post-confirmation fiduciaries in the Chapter 11 cases of MVK FarmCo LLC (dba Prima Wawona), GNC Holdings, Inc., and Fred’s, Inc.

A former Summer Associate in Lowenstein’s Bankruptcy & Restructuring Department, Chelsea also interned for the NYC Legal Services Bankruptcy Assistance Project, representing low-income debtors in Chapter 7 proceedings.

Prior to her legal career, Chelsea was an award-winning legal reporter covering Chapter 11 bankruptcy proceedings, disputes between companies and creditors, and restructuring negotiations.