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  • Collections – Why Customer’s Don’t Pay

    Contains 4 Component(s), 0.1 credits offered

    Topics covered in this learning module include The Costs of Credit, Reasons for Non Payment, “Real” Reasons for Non Payment, and Bad Intentions.

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    In order to better understand why customer’s sometimes don’t pay, it is helpful to understand the concept of the cost of credit. , There are four basic costs of credit that businesses should consider when developing a credit policy which will aid in understanding why a customer doesn’t pay, and thus enable a business to prevent some of these situations. , Topics covered in this learning module include The Costs of Credit, Reasons for Non Payment, “Real” Reasons for Non Payment, and Bad Intentions. , After successful completion of this learning module the student should understand what the four costs of credit are and how they impact a business, the concept of the Payment Gap, the concept of the Red Zone , the reasons that customers don’t pay and customers with bad intentions..

    Speaker Bio:

    Robert S. Bernstein is managing partner of Bernstein Law Firm, P.C. , He serves as counsel to commercial landlords, equipment lessors, bankruptcy trustees, creditors' committees, creditors, and reorganizing businesses in proceedings throughout Pennsylvania and the Middle Atlantic States, concentrating in the many facets of bankruptcy and commercial law. , Mr. Bernstein writes and lectures for local and national groups on matters of collection, bankruptcy, business law, and professional ethics and, for more than ten years, has been certified as both a creditors' rights and business bankruptcy specialist by the American Board of Certification. , Mr. Bernstein earned a BA from the University of Pittsburgh in 1976 and a J.D. from Duquesne University in1981.


  • Collections – Documenting the Credit Relationship

    Contains 4 Component(s), 0.1 credits offered

    This learning module presents Preparation, the Credit Policy Manual, Requirements for Credit Decisions and the Credit Agreement.

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    Documenting the credit relationship is a vital part of the preparation for lending. , Getting set up properly so that the right policies and procedures are in place can help ensure a good credit relationship with the customer. , This learning module presents Preparation, the Credit Policy Manual, Requirements for Credit Decisions and the Credit Agreement. , After successful completion of this learning module the student should understand why preparation is important, the importance of a credit policy manual and what should be included in it, the requirements for a credit decision, what a credit agreement is, what goes into it, and who should use one.

    Speaker Bio:

    Robert S. Bernstein is managing partner of Bernstein Law Firm, P.C. , He serves as counsel to commercial landlords, equipment lessors, bankruptcy trustees, creditors' committees, creditors, and reorganizing businesses in proceedings throughout Pennsylvania and the Middle Atlantic States, concentrating in the many facets of bankruptcy and commercial law. , Mr. Bernstein writes and lectures for local and national groups on matters of collection, bankruptcy, business law, and professional ethics and, for more than ten years, has been certified as both a creditors' rights and business bankruptcy specialist by the American Board of Certification. , Mr. Bernstein earned a BA from the University of Pittsburgh in 1976 and a J.D. from Duquesne University in 1981.


  • Collections – Granting Credit: Regulatory Considerations

    Contains 4 Component(s), 0.1 credits offered

    This learning module will present the topics of Customer and Guarantor Information, Collections, Federal Statutes and Regulations, and State Statutes and Regulations.

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    It is necessary when thinking about credit policy to evaluate whether a company’s credit policies comply with the law. , Federal and state regulations govern the extension and enforcement of credit. , , This learning module will present the topics of Customer and Guarantor Information, Collections, Federal Statutes and Regulations, and State Statutes and Regulations. , After successful completion of this learning module the student should understand the importance of safeguarding customer and guarantor information, what collection strategies are prohibited by the Federal Communications Commission, Federal law, State law, and postal laws, recording-keeping rules for merchants, the major federal statutes and regulations (ECOA, FCRA, Fair Credit Billing Act), and state statutes and regulations.

    Speaker Bio:

    Robert S. Bernstein is managing partner of Bernstein Law Firm, P.C. , He serves as counsel to commercial landlords, equipment lessors, bankruptcy trustees, creditors' committees, creditors, and reorganizing businesses in proceedings throughout Pennsylvania and the Middle Atlantic States, concentrating in the many facets of bankruptcy and commercial law. , Mr. Bernstein writes and lectures for local and national groups on matters of collection, bankruptcy, business law, and professional ethics and, for more than ten years, has been certified as both a creditors' rights and business bankruptcy specialist by the American Board of Certification. , Mr. Bernstein earned a BA from the University of Pittsburgh in 1976 and a J.D. from Duquesne University in 1981.


  • Collections – Bankruptcy Overview

    Contains 4 Component(s), 0.1 credits offered

    This learning module presents an overview of the chapters of bankruptcy, giving more detail to Chapters 7 and 11.

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    Bankruptcy is a federal statute, although there is some variation from state to state due to individual state laws. , This learning module presents an overview of the chapters of bankruptcy, giving more detail to Chapters 7 and 11. , Other topics covered include The Players and What They Want, Creditor Issues, Preferences and Proof of Claim. , After successful completion of this learning module the student should understand what each bankruptcy chapter is designed to address and how it functions, who is involved in a bankruptcy case, and what their roles are, the function of the means test, the role of the creditors committee, the order of distribution of assets in a Chapter 11, what a reclamation right is, what a preference is and when to file a proof of claim.

    Speaker Bio:

    Robert S. Bernstein is managing partner of Bernstein Law Firm, P.C. , He serves as counsel to commercial landlords, equipment lessors, bankruptcy trustees, creditors' committees, creditors, and reorganizing businesses in proceedings throughout Pennsylvania and the Middle Atlantic States, concentrating in the many facets of bankruptcy and commercial law. , Mr. Bernstein writes and lectures for local and national groups on matters of collection, bankruptcy, business law, and professional ethics and, for more than ten years, has been certified as both a creditors' rights and business bankruptcy specialist by the American Board of Certification. , Mr. Bernstein earned a BA from the University of Pittsburgh in 1976 and a J.D. from Duquesne University in 1981.


  • Collections – Delinquencies and the Collection Process

    Contains 4 Component(s), 0.1 credits offered

    Topics covered in this learning module include Implementation of Policy, Examples of Collection Strategies and Steps, When to Use an Outside Source and Who to Use for an Outside Source.

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    It is critical to have a policy in place for implementing the management of credit accounts. , A credit policy that provides consistency in decision making and implementation will be helpful if it is necessary to deal with a delinquent account. , Topics covered in this learning module include Implementation of Policy, Examples of Collection Strategies and Steps, When to Use an Outside Source and Who to Use for an Outside Source. , After successful completion of this learning module the student should understand the cost of credit (the Payment Gap, the Red Zone, the cost of delinquency over time), how payment terms or contractual terms relate to delinquency and collections, the importance of having a collections procedure with increasing pressure at appropriate intervals, when to use outside sources for collections, who to use as an outside source of collections and the role of lawyers in collections.

    Speaker Bio:

    Robert S. Bernstein is managing partner of Bernstein Law Firm, P.C. , He serves as counsel to commercial landlords, equipment lessors, bankruptcy trustees, creditors' committees, creditors, and reorganizing businesses in proceedings throughout Pennsylvania and the Middle Atlantic States, concentrating in the many facets of bankruptcy and commercial law. , Mr. Bernstein writes and lectures for local and national groups on matters of collection, bankruptcy, business law, and professional ethics and, for more than ten years, has been certified as both a creditors' rights and business bankruptcy specialist by the American Board of Certification. , Mr. Bernstein earned a BA from the University of Pittsburgh in 1976 and a J.D. from Duquesne University in1981.


  • Collections – Recovery, Litigation and the Courts

    Contains 4 Component(s), 0.1 credits offered

    This learning module covers Payment Plans, Litigation, Discovery, Motions, and Trials, and Judgment Enforcement.

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    Compromise and settlements is the next step after delinquencies and the collection process. , It is the bridge between in-house collections and the litigation process. , This learning module covers Payment Plans, Litigation, Discovery, Motions, and Trials, and Judgment Enforcement. After successful completion of this learning module the student should understand when to consider negotiating a payment plan with a delinquent customer, reasonable terms for a payment plan with a delinquent customer, the risks of negotiating a payment plan with a delinquent customer, what “going legal” means, what an attorney will consider when filing a lawsuit, what happens if there is a dispute in a lawsuit, a creditor’s responsibility to provide a witness and issues involved in enforcement of a judgment.

    Speaker Bio:

    Robert S. Bernstein is managing partner of Bernstein Law Firm, P.C. , He serves as counsel to commercial landlords, equipment lessors, bankruptcy trustees, creditors' committees, creditors, and reorganizing businesses in proceedings throughout Pennsylvania and the Middle Atlantic States, concentrating in the many facets of bankruptcy and commercial law. , Mr. Bernstein writes and lectures for local and national groups on matters of collection, bankruptcy, business law, and professional ethics and, for more than ten years, has been certified as both a creditors' rights and business bankruptcy specialist by the American Board of Certification. , Mr. Bernstein earned a BA from the University of Pittsburgh in 1976 and a J.D. from Duquesne University in1981.


  • Bankruptcy – Setting the Stage

    Contains 4 Component(s), 0.1 credits offered

    This learning module will provide a broad overview of bankruptcy to familiarize the student with the different chapters of bankruptcy and the parties involved

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    This learning module will provide a broad overview of bankruptcy to familiarize the student with the different chapters of bankruptcy and the parties involved Topics covered include the Chapters of Bankruptcy, the Players and What They Want, Special Unsecured Creditor Issues, Starting a Case, Exemptions, Avoidance Actions and Executory Contracts. After successful completion of this learning module the student should understand what the bankruptcy chapters are, what people are involved in a bankruptcy and what their roles are, issues regarding post petition credit, when and how to file proof of claim, the difference between voluntary and involuntary bankruptcy, rules regarding the automatic stay and what exemptions are and how they function.

    Speaker Bio:

    Robert S. Bernstein is managing partner of Bernstein Law Firm, P.C. , He serves as counsel to commercial landlords, equipment lessors, bankruptcy trustees, creditors' committees, creditors, and reorganizing businesses in proceedings throughout Pennsylvania and the Middle Atlantic States, concentrating in the many facets of bankruptcy and commercial law. , Mr. Bernstein writes and lectures for local and national groups on matters of collection, bankruptcy, business law, and professional ethics and, for more than ten years, has been certified as both a creditors' rights and business bankruptcy specialist by the American Board of Certification. , Mr. Bernstein earned a BA from the University of Pittsburgh in 1976 and a J.D. from Duquesne University in 1981.


  • Bankruptcy – Navigating the Chapters

    Contains 4 Component(s), 0.1 credits offered

    This learning module discusses the major bankruptcy chapters in depth and describes how a creditor can deal with and work through the different chapters of bankruptcy.

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    This learning module discusses the major bankruptcy chapters in depth and describes how a creditor can deal with and work through the different chapters of bankruptcy. Topics include Chapter 7 – Liquidation, Chapter 13 – Wage Earners, Chapter 12 – Family Farmers, Chapter 9 – Municipal Reorganization, Chapter 15 – Ancillary and Cross Boarder, Chapter 11 – Reorganization, and Post Confirmation Problems. After successful completion of this learning module the student should understand what each bankruptcy chapter is designed to address and how it functions, who is involved in a bankruptcy case, and what their roles are, the function of the means test, the role of the creditors committee, the order of distribution of assets in a Chapter 11 and the absolute priority rule.

    Speaker Bio:

    Robert S. Bernstein is managing partner of Bernstein Law Firm, P.C. , He serves as counsel to commercial landlords, equipment lessors, bankruptcy trustees, creditors' committees, creditors, and reorganizing businesses in proceedings throughout Pennsylvania and the Middle Atlantic States, concentrating in the many facets of bankruptcy and commercial law. , Mr. Bernstein writes and lectures for local and national groups on matters of collection, bankruptcy, business law, and professional ethics and, for more than ten years, has been certified as both a creditors' rights and business bankruptcy specialist by the American Board of Certification. , Mr. Bernstein earned a BA from the University of Pittsburgh in 1976 and a J.D. from Duquesne University in 1981.


  • Bankruptcy – Exercising Your Rights as a Creditor

    Contains 4 Component(s), 0.1 credits offered

    This learning module will present the topics of Reclamation, Administrative Claims and Dealings with Bankruptcy.

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    In this learning module the credit professional will learn what rights he or she has as a creditor. The credit professional may recognize the term reclamation from state law concepts. Although reclamation is not specifically a bankruptcy concept it is implemented in bankruptcy. This module will present the topics of Reclamation, Administrative Claims and Dealings with Bankruptcy. After successful completion of this learning module the student should understand reclamation and how to exercise reclamation rights, the 20-day administrative claim (or 503(b)(9)) and how and when to file one, what a creditor should do when learning about a debtor’s bankruptcy, how to know when to file proof of claim, when a creditor is bound by an automatic stay, what a preference is and is not and why a creditor might force a debtor into bankruptcy.

    Speaker Bio:

    Robert S. Bernstein is managing partner of Bernstein Law Firm, P.C. , He serves as counsel to commercial landlords, equipment lessors, bankruptcy trustees, creditors' committees, creditors, and reorganizing businesses in proceedings throughout Pennsylvania and the Middle Atlantic States, concentrating in the many facets of bankruptcy and commercial law. , Mr. Bernstein writes and lectures for local and national groups on matters of collection, bankruptcy, business law, and professional ethics and, for more than ten years, has been certified as both a creditors' rights and business bankruptcy specialist by the American Board of Certification. , Mr. Bernstein earned a BA from the University of Pittsburgh in 1976 and a J.D. from Duquesne University in 1981.

  • Making Sense of Mechanic’s Liens, A Practical Introduction

    Contains 4 Component(s), 0.1 credits offered

    This is the first of a series of sessions designed for commercial credit executives in the building and construction arena.

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    This is the first of a series of sessions designed for commercial credit executives in the building and construction arena.  The first mechanic’s lien was filed in Maryland in 1791, and today mechanic’s liens remain a vital part of construction credit.  Topics covered in this module include The History Behind Mechanic’s Liens, Construction Credit Terminology, Justifying Extension of Credit, Lien Right Requirements, the Three Steps of the Mechanic’s Lien Process, Capturing Information, Managing State Statutes, Lien Foreclosure, and Public Construction.  After successful completion of this module the student will understand the unique nature of construction credit, the three lien rights requirements, when and why to file a preliminary notice, the three parts to the mechanic’s lien filing process (preliminary notice filing, mechanic’s lien filing and foreclosure), how to collect and use information, and the difference between dealing with a public or private entity.