This on-demand webinar is available for 14 days after purchase. 

With insolvency laws varying across Europe, credit professionals must stay informed to protect their interests in an increasingly global market. This webinar provides a comprehensive overview of European insolvency frameworks in Italy, Germany and the UK , including key regulations, creditor rights, and cross-border considerations. Learn from experts how to mitigate risk, navigate complex proceedings, and strengthen your company’s financial security. Whether you’re dealing with European clients or expanding internationally, this session will equip you with the tools to manage insolvency challenges effectively.

Speakers:

Dr. Thomas Voller, Voller Rechtsanwaelte

Dr. Thomas Voller, Esq., is a partner of the Frankfurt law office Voller Rechtsanwälte. He is also founder and president of EuroCollectNet ASBL. He represents international and national creditors in B2B cases in and out of court. He is special lawyer for company and trade law and also for international business law.

Eva Knickenberg Giardina, Rechtsanwältin - Avvocato, Partner, Cocuzza

Eva Knickenberg Giardina is licensed as a Rechtsanwältin in Germany and Avvocato in Italy, and has been a partner since 2020. She is managing partner for the 2024–2026 three-year period.

She assists foreign groups and companies with their business in Italy, as well as Italian companies planning to make investments abroad. A native German speaker, she has many years of international experience with regard to investments in Italy and Germany and a solid understanding of differences in regulations, the market, and mentalities in the two countries.

She mainly provides consultation in commercial and corporate law, as well as litigation with a focus on product liability and industrial claims, including for insurance companies. Over the years, Eva has assisted several German companies with their entry into the Italian market, especially due to her former role as head of the legal and tax department at the Italian-German Chamber of Commerce in Milan (AHK Italien). She held this position from 1993 to 1999, during which time she also served as deputy director of the Chamber. Eva is a member of the International Law Working Group of the German Bar Association (Deutscher Anwaltverein) and the Union Internationale des Avocats (UIA).

She regularly attends international conferences as a speaker.

Andrew Bailey FABRP FIPA, Partner, Turbin, Barker Armstrong

Andrew specializes in corporate recovery and turnaround assignments working with business owners, lenders and other stakeholders from an advisory perspective through to formal insolvency procedures. During his career at two London based insolvency practices and Turpin Barker Armstrong his sector experience has been varied and his work has involved assisting many small owner manager businesses through to dealing with several high- profile restructuring assignments. Andrew has extensive experience of business recovery procedures including solvent and insolvent liquidations, company and partnership voluntary arrangements as well as administrations. Andrew regularly works with lenders where there are concerns over director conduct or fraud and forensic investigations are necessary. In addition, Andrew has worked on a number of Fixed Charge Receiver assignments.

This on-demand webinar is available for 14 days after purchase. 

Navigating lien laws can be complex, especially with each state having its own statutes, notice requirements, and regulations. Join Nevada attorney Daniel Hansen for a webinar tailored for credit managers and material suppliers. Learn the critical steps to secure your lien rights and ensure timely payment on projects in Nevada. From understanding key legal requirements to avoiding common pitfalls, this webinar will equip you with the knowledge to protect your company’s financial interests and minimize risk. Don’t miss this opportunity to stay ahead in the ever-changing world of construction credit!

About the Speaker

Daniel M. Hansen, Esq., Partner, Gibbs Giden

Daniel Hansen is an associate based in our Las Vegas office. He practices in the areas of business law, contracts, real estate, shareholder litigation, personal injury and has experience with natural resources, tax, insurance and probate.

Mr. Hansen has experience at all stages, successfully prosecuting and defending cases in pre-litigation, the pleading stage, during discovery, summary judgment, at trial, pre and post-trial motions. Mr. Hansen handles the day to day aspects of litigation, as lead counsel including developing case strategy; handling discovery; conducting and defending depositions of parties, percipient witnesses, experts; drafting and arguing all types of motions; retaining experts; negotiating settlement; preparing for trial; handling a trial, and appeals. He prides himself on ensuring that his clients understand the legal process, and crafts a legal strategy that suits the individual needs of the client.

Mr. Hansen, a former Rugby player has lived in Brazil and is fluent in Portuguese.

This on-demand webinar is available for 14 days after purchase. 

A successful mentorship program doesn’t happen by chance—it requires thoughtful planning, structure, and engagement. In this micro-session, we’ll walk through the key steps to developing an effective mentorship program, from identifying your organization’s needs to selecting mentors, structuring meetings, and gathering impactful feedback. Whether you’re designing a new program or refining an existing one, this session will provide practical insights to create a mentorship experience that fosters growth, connection, and success.

Speaker:

Tracy Mitchell, CBA, Director of Accounts Receivables, Trinity Logistics

Tracy Mitchell currently holds the position of Director of Accounts Receivable at Trinity Logistics. She has worked at Trinity for nine years, with over five years of those in credit management. She holds a Credit Business Association (CBA) designation. With a deep understanding of the industry’s dynamics, she has firsthand knowledge and provides the company with invaluable insights into the complexities of credit risk assessment, collections, and sales alignment.

This on-demand webinar is available for 14 days after purchase. 

In the ever-evolving world of credit management, having a well-structured policy is the key to mitigating risk and optimizing cash flow. Join us for an insightful webinar on policy formation, where we’ll break down different policy types—normal, liberal, and restrictive—and their impact on your operations cycle. Learn the essential steps for crafting effective policies, setting payment terms, and ensuring alignment between customer needs and business objectives. Whether you're refining an existing policy or building one from scratch, this webinar will equip you with the tools to create a strategic and sustainable credit framework.

Speaker:

JoAnn Malz, CCE ICCE, Director of Credit, Collections & Billing, The Imaging Group LLC

JoAnn Malz, CCE, ICCE, has spent her entire career in credit, growing from Credit Analyst to Director of Global Customer Financial Services. She is currently the Director of Credit, Collections, and Billing with The Imagine Group. JoAnn has been an active member of FORIUS/NACM North Central, NACM and FCIB. She earned her CCE certification in March 1998, FCIB’s CICP designation upon completing the International Credit & Risk Management course in December 2005 and then FCIB’s ICCE designation in January 2012. FORIUS awarded JoAnn with the Credit Executive of the Year in 2007. JoAnn served on the FORIUS Board of Directors, serving as chair from 2011-2012. She has also served on the FCIB Board of Advisors and the NACM National Board of Directors and is currently NACM’s Immediate Past Chairperson.

This on-demand webinar is available for 14 days after purchase. 

Navigating bankruptcy can be complex, but credit managers play a crucial role in protecting their company’s financial interests. In this webinar, legal experts will break down the essentials of Bankruptcy 101, covering key concepts, creditor rights, and practical strategies to minimize risk and maximize recoveries. Whether you're dealing with distressed accounts or preparing for potential defaults, this session will provide the insights you need to stay ahead. Don’t miss this opportunity to strengthen your understanding and safeguard your bottom line!

Speaker:

Micheal Papandrea, Counsel, Bankruptcy & Restructuring Department, Lowenstein Sandler

Mike provides counsel to debtors, creditors’ committees, individual creditors, liquidating trustees, and other interested parties with respect to corporate bankruptcy and creditors’ rights matters, including bankruptcy-related litigation.

Reliable and efficient, Mike is appreciated for his innate ability to effectively apply and communicate his understanding of the law and general business principles with respect to complex issues, both while providing advice to clients and while aggressively advocating on their behalf. Mike works tirelessly to understand clients’ needs and provide practical solutions that are reasonable, balanced, and favorable to the clients he serves.

Mike enjoys keeping clients and relevant industry professionals in the loop regarding bankruptcy, insolvency, and creditors’ rights issues, regularly writing articles for and speaking to professionals in the credit and risk management space. Mike also takes pride in his commitment to the community and provides pro bono representation to individuals and nonprofit organizations regarding bankruptcy and foreclosure-related matters.

Prior to joining the firm, Mike held multiple clerkships in the U.S. Bankruptcy Court; he clerked for the Hon. Jerrold N. Poslusny, Jr. (District of New Jersey), the Hon. Ashely M. Chan (Eastern District of Pennsylvania), and the Hon. Gloria M. Burns (Chief Judge, District of New Jersey). Mike applies the valuable insights learned from working closely and directly with these members of the judiciary to his everyday practice. He is a graduate of Rutgers Law School (J.D. 2014) and The College of New Jersey with a B.S. in Criminology.

Chelsea Frankle, Associate, Bankruptcy & Restructuring Department, Lowenstein Sandler

Chelsea Frankle supports teams in matters involving corporate bankruptcy, creditors’ rights, and insolvency-related litigation. Recent creditors’ committee cases in which Chelsea has assisted include Mountain Sports LLC (dba Eastern Mountain Sports and Bob’s Stores), New rue21 Holdco, Inc., Franciscan Friars of California, Inc., Anagram Holdings, LLC, MVK FarmCo LLC (dba Prima Wawona), and the Roman Catholic Bishop of Oakland. She is also assisting in the representation of post-confirmation fiduciaries in the Chapter 11 cases of MVK FarmCo LLC (dba Prima Wawona), GNC Holdings, Inc., and Fred’s, Inc.

A former Summer Associate in Lowenstein’s Bankruptcy & Restructuring Department, Chelsea also interned for the NYC Legal Services Bankruptcy Assistance Project, representing low-income debtors in Chapter 7 proceedings.

Prior to her legal career, Chelsea was an award-winning legal reporter covering Chapter 11 bankruptcy proceedings, disputes between companies and creditors, and restructuring negotiations.

This on-demand webinar is available for 14 days after purchase. 

The spread of consumer-style regulations into commercial business-to-business transactions continues in California as Senate Bill 1286 has been signed into law by Governor Newsom and is set to take effect on July 1, 2025. Simply put, SB 1286 will significantly affect debt collection practices in California as part of the state's broader efforts to apply consumer protection laws to commercial credit and financing transactions. SB 1286 will impact most businesses that extend credit to other businesses in the State of California by expanding the scope of the Rosenthal Fair Debt Collection Practices Act (RFDCPA) to include certain commercial debts. This legislation extends consumer debt collection protections to business debts up to $500,000. Unlike the federal Fair Debt Collection Practices Act, the RFDCPA applies to a creditor collecting its own debts in its own name, as well as to third-party collectors or attorneys collecting debts on behalf of another. SB 1286 will undoubtedly expose businesses to lawsuits for many routine transactions when businesses fail to adhere to the new law. In this presentation, we will walk through the key aspects of SB 1286 and touch on various ways credit professionals and financial executives can prepare for July 1, 2025.

Speaker:

Christopher Ng, Managing Partner, Gibbs Giden Turner Senet & Wittbrodt LLP

Christopher Ng is the managing partner of Gibbs Giden. Chris primarily represents companies in a wide range of business, commercial and construction transactions and disputes. Chris is a member of the State Bar of California, Texas, and District of Columbia and licensed to practice in all California state and federal courts. Chris is also an educator, active speaker, published author and frequent contributor to local, regional and national legal publications. For his achievements, Chris was named a “Legal Visionary” by the Los Angeles Times in 2023, and has been named a “Rising Star” and “Superlawyer” by Los Angeles Magazine and Super Lawyers® (Thomson/Reuters) regularly since 2009 (including again in 2024).

Chris is nationally recognized in the field of construction law and regularly pens articles and contributes to treatises for construction industry professionals and other lawyers including publications by ENR Engineering News-Record, Wolters Kluwer Law & Business (California Construction Law), BNi® (Acret’s California Mechanics Lien Laws), the California Continuing Education of the Bar (CEB) (California Mechanics Liens and Related Construction Remedies and California Construction Contracts, Defects and Litigation), Business Credit Magazine, and the American Bar Association (ABA) Forum on Construction Law.

In addition to his current position as an Adjunct Professor of Business Law at the David Nazarian College of Business and Economics and Graduate Business Program at California State University Northridge, Chris has taught the Legal Environment of Business at Pepperdine University and is a guest lecturer of construction law at Loyola Law School (Los Angeles). Chris is also a frequent speaker and educator on construction law for organizations including the ABA, National Association of Credit Management (NACM), Los Angeles County Bar Association, Credit Management Association (CMA), Levelset, and Lorman Education Services, and was a featured speaker at the 2012 (Las Vegas), 2015 (Boca Raton), and 2019 (Los Angeles) Annual ABA Forum

on Construction Law meetings. In 2013, Chris was appointed to the Division 9 Steering Committee of the ABA Forum on Construction Law primarily representing the interests of specialty trade contractors and suppliers in the construction industry on a national and global basis.

Since 2015, Chris has served on the ABA Forum’s Diversity and Inclusion Committee, dedicated to raising awareness and understanding of the vital role diversity plays in the industry. In 2023, Los Angeles Business Journal recognized Chris as a 2023 Leader of Influence to honor Chris’ achievements in law and diversity. In March 2023, Chris also received the Pepperdine Caruso School of Law Alumni Award for Diversity and Belonging to recognize Chris’ efforts in promoting diversity, inclusion, and belonging in the legal profession.

Taylor Jennings, Associate Attorney, Gibbs Giden Turner Senet & Wittbrodt LLP

Taylor Jennings is an associate in Gibbs Giden’s Westlake office. Taylor represents clients in an array of business and commercial matters and has accrued professional experience in complex civil litigation, contract drafting and analysis, and real estate transactions and disputes.

While in law school, Taylor externed for judges in the Central District of California and Santa Clara Superior Court, conducted antitrust and corporate governance research, and piloted several Pepperdine arbitration and negotiation teams to inter-school competition victories.

Prior to attending law school, Taylor worked as a collegiate play-by-play sports broadcaster and journalist while playing baseball for Westmont College.

This on-demand webinar is available for 14 days after purchase. 

Join us for a comprehensive webinar designed specifically for credit managers in Arizona! Discover essential insights into navigating the complexities of liens and bonds in the state. Our expert speakers will delve into key topics including lien laws, bond requirements, best practices for compliance, and strategies for resolving disputes effectively. Whether you're new to managing credit or seeking to deepen your knowledge, this webinar equips you with the tools and knowledge necessary to protect your interests and ensure smooth operations.

About the Speaker

Michael Murray, Principal Attorney, Lanak & Hanna, P.C.

Michael focuses on plaintiff-side construction and business litigation, particularly job rights cases including mechanics’ liens, stop notices, and payment bonds. On the business end, he has represented clients in a wide range of business matters, and has carved out a particular specialty in medical supplier cases, including the successful negotiation of a $1.75 million settlement against defendants who were threatening bankruptcy. Michael is also licensed in Arizona, where he handles contract claims, job rights and business litigation on behalf of Lanak & Hanna’s clients with interests there.

This on-demand webinar is available for 14 days after purchase. 

Discover how AI and machine learning are transforming credit management. Embark on a conversation that explores how technology enhances risk evaluation, automates decision-making, and improves efficiency in credit assessment. Learn about the latest innovations and practical applications shaping the future of credit. Don’t miss this opportunity to stay ahead in an evolving financials landscape.

Speaker:

Craig Simpkins, Global Leader, Accounting, Finance, and Supply Chain Early Talent Development Corporate Finance, Johnson Controls International

Craig Simpkins has held many positions in shared services, including order-to-cash functions, global process ownership, and financial reporting and analysis. Craig has worked in accounting and finance roles for more than 25 years and has authored several whitepapers and webinars. He has an MBA and a MS in accounting and is a Certified Fraud Examiner (CFE). Craig is based at the company headquarters in Milwaukee, WI.

This on-demand webinar is available for 14 days after purchase. 

In today's interconnected world, understanding your customer is more important than ever-especially for global credit managers. During this webinar, we'll explore the critical role of know your customer (KYC) from an international standpoint, highlighting how cultural, economic and regulatory differences impact credit management strategies.

Speakers:

Edwin Bell, DBA, CBA, ICCE,  Former Senior Manager, Credit Administration for W. W. Grainger Inc., (Retired)

Ed Bell, DBA, CBA, ICCE is formerly the Senior Manager, Credit Administration for W. W. Grainger Inc. Ed has a deep passion for education and learning. Ed earned a Bachelor’s Degree in Business Administration, an MBA in Management and Finance and a Doctorate in Business Administration. Ed also earned NACM’s Credit Business Associate (CBA) designation, FCIB’s Certified International Credit Professional (CICP) designation by successfully completing the International Credit & Risk Management course and went on to earn FCIB’s prestigious International Certified Credit Executive (ICCE) designation.

Ed believes that education is a lifelong journey and continues to learn and share his expertise through serving as a speaker at many local and national NACM, CFDD, and FCIB events including the NACM Credit Congress. Because of Ed’s leadership and contributions, FCIB was able to develop and produce the “Going Global” series, designed to build core competencies of today’s global credit professional. 

Ed is a member of FCIB, the Credit and Financial Development Division (CFDD) and the Credit Research Foundation. Ed served on the NACM National Board of Directors and the FCIB Board of Directors in 2016 and 2017. Ed remains on the FCIB Advisory Board.

This on-demand webinar is available for 14 days after purchase. 

In Part 2 of our inclusivity series, we’ll dive deeper into transforming inclusive strategies into tangible actions. This webinar will focus on practical steps and real-world applications to build a more equitable, effective, and forward-thinking workplace. 

Topics will include: 

• Implementing inclusive practices – Turning theory into actionable strategies  
• Measuring impact – How to assess the effectiveness of inclusivity on team performance 
• Maintaining momentum – keeping inclusivity at the forefront of organizational culture through leadership.

Speaker:

Angela Thurman, PMP, Founder & CEO, Thruman & Co

Angela joined the aerospace field in 1988, working as an Electrical Engineer for NASA. Within a month of holding this position, she witnessed the STS-26 Space Shuttle’s return to flight following the Challenger disaster. She cites this as her favorite aerospace moment and still remembers the energy and excitement in the air that day.

She believes that manufactured goods are the backbone of the economy, and she continues to support this claim with the work that Thurman Co provides.

The intersection of her careers in manufacturing, engineering, and project management provides a unique area of expertise for Angela and Thurman Co. In the WiM feature, Angela discusses her certification as a Project Management Professional (PMP) in more depth.

She shares that she was trained by Dr. Harold Kerzner at NASA while she worked as an Electrical Engineer at NASA Glenn in Cleveland, Ohio. She would continue her career in this way, exploring many subject areas and gaining knowledge about diverse fields which she would eventually merge together with Thurman Co.