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  • The Power of Influence & Purpose

    Contains 1 Component(s)

    This on-demand webinar is available for 14 days after purchase and you may watch the on-demand webinar as many times as you like. Master the purpose behind crucial leadership influence for maximum organizational impact. No matter how compelling the vision or how brilliant the strategy, without leadership influence, there is no execution. This results-oriented seminar provides you with practical techniques to shape your messages, hone an authentic voice and engage in powerful conversations that achieve results. Influence is an essential component of leadership. Your position in an organization and the power it gives you aren't always enough to motivate people to do what you ask. How do you influence others without organizational authority? Developing your influence skills can help you gain commitment from people at all levels: direct reports, peers and bosses. In this session, learn how influence is created and maintained, specific techniques to create influence in your larger organization, and how to leverage influence to advance organizational goals. This webinar will cover how to: Move beyond a reliance on positional power. Influence others using three different approaches. Influence others using six specific practices. Be more flexible in their influencing attempts. Learn to enhance your influence leadership capability.

    This on-demand webinar is available for 14 days after purchase and you may watch the on-demand webinar as many times as you like.

    Master the purpose behind crucial leadership influence for maximum organizational impact.

    No matter how compelling the vision or how brilliant the strategy, without leadership influence, there is no execution. This results-oriented seminar provides you with practical techniques to shape your messages, hone an authentic voice and engage in powerful conversations that achieve results.

    Influence is an essential component of leadership. Your position in an organization and the power it gives you aren't always enough to motivate people to do what you ask.

    How do you influence others without organizational authority?
    Developing your influence skills can help you gain commitment from people at all levels: direct reports, peers and bosses. In this session, learn how influence is created and maintained, specific techniques to create influence in your larger organization, and how to leverage influence to advance organizational goals.

    This webinar will cover how to:

        Move beyond a reliance on positional power.
        Influence others using three different approaches.
        Influence others using six specific practices.
        Be more flexible in their influencing attempts.
        Learn to enhance your influence leadership capability.

    About the Speaker

    Rick Hernandez offers a combined 20 years of Executive Coaching, Leadership Development and Career Transition Services to executive teams committed to personal and organizational transformation. Rick has trained and coached all-leveled executives from Fortune 50/100/500 organizations, such as The Walt Disney Company, NASA's Space Shuttle Mission Engine Program and Chase Manhattan, to Dole Foods, Amgen and Intel, to name a few. He has designed and launched key business and culture-specific initiatives that increase leadership influence, break down silos, improve interpersonal communications and increase accountability, as expressed through his signature, “Conscious Leadership”® principles.

  • Debt Collection in France

    Contains 1 Component(s) Recorded On: 02/25/2020

    This on-demand webinar is available for 14 days after purchase and you may watch the on-demand webinar as many times as you like. In this webinar, Bierens’ attorney Yassin Jarmouni will share firsthand knowledge and experience about how to collect debts in France. Yassin will present a brief overview of the country and its legal system, including cultural aspects that are important to know for debt collection. The webinar will include tips, best practices and case studies. Learn about the three most common types of judicial procedures, precautional measures, what to do to prove a claim in a French court, and more.

    This on-demand webinar is available for 14 days after purchase and you may watch the on-demand webinar as many times as you like.

    In this webinar, Bierens’ attorney Yassin Jarmouni will share firsthand knowledge and experience about how to collect debts in France. Yassin will present a brief overview of the country and its legal system, including cultural aspects that are important to know for debt collection. The webinar will include tips, best practices and case studies. Learn about the three most common types of judicial procedures, precautional measures, what to do to prove a claim in a French court, and more.

    About the Speaker

    Yassin Jarmouni, Attorney, Bierens Incasso Advocaten, Amsterdam, The Netherlands

    Yassin Jarmouni is an attorney with the law offices of Bierens, based in Amsterdam. Yassin oversees the French desk and is in charge of judicial procedures in France. His practice focuses primarily on general French business, insolvency, contract and private international law. Yassin has experience in litigation, mediation and alternative dispute resolutions.

    He was admitted to the Paris Bar Association in April 2018 and holds a master’s degree in agricultural and food EU law from Paris I - Panthéon Sorbonne University as well as a master's degree from Paris I - Panthéon Sorbonne University and Universidad Complutense de Madrid in comparative private law (Spanish and French). Yassin speaks French, English, Dutch, Spanish, Catalan, German and Moroccan Arabic.

  • The Battle of the Forms and Contract Issues for Credit Professionals

    Contains 1 Component(s) Recorded On: 02/24/2020

    This on-demand webinar is available for 14 days after purchase and you may watch the on-demand webinar as many times as you like. Many manufacturers and distributors are lulled into assuming that their carefully drafted credit agreement, sales order confirmation, or invoice forms will override a purchase order’s troublesome language. If the material supplier’s employees or agents (e.g., salesperson or general manager) sign a customer’s purchase order, it goes without saying that the terms and conditions of the customer’s signed purchase order will almost certainly override any preexisting credit agreement and may exclusively govern the transaction at issue. But it is also almost always true that if the supplier does not sign but simply ignores the purchase order terms and conditions, in the event of a dispute, the Uniform Commercial Code (applicable in all 50 states) will dictate that a “battle of the forms” has occurred leading to a very buyer-friendly outcome. In reality, the supplier may be “betting the farm” without even knowing it.

    This on-demand webinar is available for 14 days after purchase and you may watch the on-demand webinar as many times as you like.


    Many manufacturers and distributors are lulled into assuming that their carefully drafted credit agreement, sales order confirmation, or invoice forms will override a purchase order’s troublesome language.  If the material supplier’s employees or agents (e.g., salesperson or general manager) sign a customer’s  purchase order, it goes without saying that the terms and conditions of the customer’s signed purchase order will almost certainly override any preexisting credit agreement and may exclusively govern the transaction at issue.  But it is also almost always true that if the supplier does not sign but simply ignores the purchase order terms and conditions, in the event of a dispute, the Uniform Commercial Code (applicable in all 50 states) will dictate that a “battle of the forms” has occurred leading to a very buyer-friendly outcome.  In reality, the supplier may be “betting the farm” without even knowing it.

    About the Speakers

    Christopher Ng is the managing partner of Gibbs Giden. Chris primarily represents companies in a wide range of business, commercial and construction negotiations and disputes. Chris is a member of the State Bar of California and District of Columbia and licensed to practice in all California state and federal courts.  Chris is also an educator, active speaker, published author and frequent contributor to local, regional and national legal publications. For his achievements, Chris has been named a “Rising Star” and “Superlawyer” by Los Angeles Magazine and Super Lawyers® (Thomson/Reuters) regularly since 2009 (including again in 2018), a distinction conferred upon less than 5% of all California attorneys. Chris was also named the 2015-2016 “Educator of the Year” by Credit Management Association (CMA).

    Chris is nationally recognized in the field of construction law and regularly pens articles and contributes to treatises for construction industry professionals and other lawyers including publications by ENR Engineering News-Record, Wolters Kluwer Law & Business (California Construction Law), BNi® (Acret’s California Mechanics Lien Laws), the California Continuing Education of the Bar (CEB) (California Mechanics Liens and Related Construction Remedies and California Construction Contracts, Defects and Litigation) and the American Bar Association (ABA) Forum on the Construction Industry. 

    In addition to his current position as an Adjunct Professor of Business Law at the David Nazarian College of Business and Economics at California State University Northridge, Chris has taught the Legal Environment of Business at Pepperdine University and has been a guest lecturer of construction law at Loyola Law School (Los Angeles).  Chris is also a frequent speaker and educator on construction law for organizations including the ABA, Los Angeles County Bar Association, CMA, Lorman Education Services and American Society of Professional Estimators, and was a featured speaker at both the 2012 (Las Vegas) and the 2015 (Boca Raton) Annual ABA Forum on Construction Law meetings.  In 2013, Chris was appointed to the Division 9 Steering Committee of the ABA Forum on Construction Law primarily representing the interests of specialty trade contractors and suppliers in the construction industry on a national and global basis. Since 2015, Chris has served on the ABA Forum’s Diversity Committee, dedicated to raising awareness and understanding of the vital role diversity plays in the industry.

  • Understanding the Letters of Credit Process

    Contains 1 Component(s) Recorded On: 02/13/2020

    This on-demand webinar is available for 14 days after purchase and you may watch the on-demand webinar as many times as you like. Join veteran international banker, Chip Thomas, who will provide practical tools, techniques and insight that credit professionals can immediately apply when using letters of credit.

    This on-demand webinar is available for 14 days after purchase and you may watch the on-demand webinar as many times as you like.

    Join veteran international banker, Chip Thomas, who will provide practical tools, techniques and insight that credit professionals can immediately apply when using letters of credit.

    Topics that will be addressed during this webinar:

    • Review the role of Letters of Credit
      • Security, payment, financing
    • Major problems with Letters of Credit
    • Why these problems occur and what actions to take
    • The 5-step Letter of Credit “process” explained
      • Logistics
      • Documentation
      • Correspondent banking
      • Payment structure
      • LC structure
    • Why exporters must negotiate LC terms and conditions with buyers
    • Dangers of not embracing the LC process and negotiating from strength

    About the Speaker

    Richard “Chip” Thomas, General Manager, American Export Training Institute, West Chester, PA

    Mr. Thomas’ interest in international affairs and cultures began in high school where he had the opportunity to finish his junior and senior years at a private school in Zimbabwe, Africa.  He finished his B.A. from So. Illinois University in 1969, majoring in economics and history, and completed a master’s degree in 1975 from the Thunderbird Graduate School of International Management.  After his undergraduate degree, Mr. Thomas spent two and a half years working in Colombia, S.A. with the Peace Corps, followed by another two years in Colombia with the U.S. Information Agency (USIA).

    Upon returning to the U.S. and completing his graduate studies, Mr. Thomas entered a 22-year career in international banking, specializing in international trade and finance.  This work led to extensive international travel, with a 2-year assignment working and living in Mexico.

    During his banking career, Mr. Thomas developed a skill in training and was responsible for International Product and Service Training for Mellon Bank’s customers and employees.  Mr. Thomas left banking in early 1995 to pursue his interest in training by helping to establish the American Export Training Institute (AETI), which provides practical training in export finance to corporations and financial institutions throughout the U.S. and Canada.  Mr. Thomas is co-author of the Trade Finance Handbook, Thomson, 2005.  The book is targeted to small and mid-size companies (SMEs) interested in how to effectively enter the international trade arena.

    Mr. Thomas speaks fluent Spanish.

  • The California Consumer Privacy Act

    Contains 1 Component(s) Recorded On: 01/27/2020

    This on-demand webinar is available for 14 days after purchase and you may watch the on-demand webinar as many times as you like. In May 2018, the General Data Protection Regulation (GDPR) went into effect in the European Union in an effort to protect consumer data. The same year, Google was fined a $57 million for violations of the GDPR. Needless to say, privacy laws are no joke! As of January 1, 2020, California leads the privacy path in the United States by its establishment of the California Consumer Privacy Act (CCPA). Similar to the GDPR, the CCPA aims to protect consumer data by creating the consumer right to transparency. Understanding the CCPA is particularly vital to businesses that collect any consumer information. This webinar will explain what the CCPA is, who it applies to (spoiler alert: YOU), and what steps can be taken to ensure compliance.

    This on-demand webinar is available for 14 days after purchase and you may watch the on-demand webinar as many times as you like. Please click the "Handouts" tab to view the PDF of this webinar.

    In May 2018, the General Data Protection Regulation (GDPR) went into effect in the European Union in an effort to protect consumer data. The same year, Google was fined a $57 million for violations of the GDPR. Needless to say, privacy laws are no joke! As of January 1, 2020, California leads the privacy path in the United States by its establishment of the California Consumer Privacy Act (CCPA). Similar to the GDPR, the CCPA aims to protect consumer data by creating the consumer right to transparency. Understanding the CCPA is particularly vital to businesses that collect any consumer information. This webinar will explain what the CCPA is, who it applies to (spoiler alert: YOU), and what steps can be taken to ensure compliance.

    About the Speaker

    Christopher Ng is the managing partner of Gibbs Giden. Chris primarily represents companies in a wide range of business, commercial and construction negotiations and disputes. Chris is a member of the State Bar of California and District of Columbia and licensed to practice in all California state and federal courts.  Chris is also an educator, active speaker, published author and frequent contributor to local, regional and national legal publications. For his achievements, Chris has been named a “Rising Star” and “Superlawyer” by Los Angeles Magazine and Super Lawyers® (Thomson/Reuters) regularly since 2009 (including again in 2018), a distinction conferred upon less than 5% of all California attorneys. Chris was also named the 2015-2016 “Educator of the Year” by Credit Management Association (CMA).

    Chris is nationally recognized in the field of construction law and regularly pens articles and contributes to treatises for construction industry professionals and other lawyers including publications by ENR Engineering News-Record, Wolters Kluwer Law & Business (California Construction Law), BNi® (Acret’s California Mechanics Lien Laws), the California Continuing Education of the Bar (CEB) (California Mechanics Liens and Related Construction Remedies and California Construction Contracts, Defects and Litigation) and the American Bar Association (ABA) Forum on the Construction Industry. 

    In addition to his current position as an Adjunct Professor of Business Law at the David Nazarian College of Business and Economics at California State University Northridge, Chris has taught the Legal Environment of Business at Pepperdine University and has been a guest lecturer of construction law at Loyola Law School (Los Angeles).  Chris is also a frequent speaker and educator on construction law for organizations including the ABA, Los Angeles County Bar Association, CMA, Lorman Education Services and American Society of Professional Estimators, and was a featured speaker at both the 2012 (Las Vegas) and the 2015 (Boca Raton) Annual ABA Forum on Construction Law meetings.  In 2013, Chris was appointed to the Division 9 Steering Committee of the ABA Forum on Construction Law primarily representing the interests of specialty trade contractors and suppliers in the construction industry on a national and global basis. Since 2015, Chris has served on the ABA Forum’s Diversity Committee, dedicated to raising awareness and understanding of the vital role diversity plays in the industry.

    Missy Griffin is an associate in the Los Angeles office of Gibbs Giden where she represents clients in the areas of construction claims and litigation in addition to business and commercial transactions. Ms. Griffin has worked on complex construction litigation, contract analysis, contract drafting, corporate governance issues, and data privacy and compliance matters.  Ms. Griffin brings to Gibbs Giden nearly a decade of real estate and property management experience. Prior to becoming an attorney, she worked in operations for a leading multifamily residential company on the West Coast followed by positions in operations and human resources for the largest owner and operator of premium showroom and exhibition space for the home furnishings industry.

  • Insolvency in Germany

    Contains 1 Component(s) Recorded On: 12/12/2019

    This on-demand webinar is available for 14 days after purchase and you may watch the on-demand webinar as many times as you like. For the first time in nearly a decade, insolvencies are expected to rise in Germany. Meanwhile, significant changes to German insolvency law are taking place over the next two years. Are you now or are you planning to do business in the country? Get the information you need to help protect your company better. Hear from an in-country attorney about the ins and outs of what occurs before, during and after an insolvency occurs in Germany. In addition to upcoming legal changes, this webinar will include a basic run through of German insolvency procedures for different types of insolvency. It will provide helpful hints and tips for filling out claim forms and how to make a claim in the case of insolvency of a limited company or sole trader. Topics include: The responsibilities of creditors when debtors file. How assets of an insolvent company are distributed. What, if any, options outside of insolvency offer relief to debtors similar to Chapter 11 in the United States. Whether creditors can force an involuntary insolvency on a debtor. Join Lutz Paschen, of Paschen Rechtsanwälte PartGmbB, as he provides a step-by-step look at what happens and gain a basic understanding of what to expect.

    This on-demand webinar is available for 14 days after purchase and you may watch the on-demand webinar as many times as you like. Please click the "Handouts" tab to view the PDF of this webinar.

    For the first time in nearly a decade, insolvencies are expected to rise in Germany. Meanwhile, significant changes to German insolvency law are taking place over the next two years.

    Are you now or are you planning to do business in the country? Get the information you need to help protect your company better.

    Hear from an in-country attorney about the ins and outs of what occurs before, during and after an insolvency occurs in Germany. In addition to upcoming legal changes, this webinar will include a basic run through of German insolvency procedures for different types of insolvency. It will provide helpful hints and tips for filling out claim forms and how to make a claim in the case of insolvency of a limited company or sole trader.

    Topics include:

    • The responsibilities of creditors when debtors file.
    • How assets of an insolvent company are distributed.
    • What, if any, options outside of insolvency offer relief to debtors similar to Chapter 11 in the United States.
    • Whether creditors can force an involuntary insolvency on a debtor.

    Join Lutz Paschen, of Paschen Rechtsanwälte PartGmbB, as he provides a step-by-step look at what happens and gain a basic understanding of what to expect.

    About the Speaker

    RA Lutz Paschen, Paschen Rechtsanwälte, Berlin

    Lutz Paschen was one of the founding partners of Paschen Rechtsanwälte, a law firm of legal enforcement of supplier rights in the B2B sector, as well as insurance recourse in Germany. Lutz leads the firm´s international team and also acts as the current managing partner.

    Lutz earned his legal degree at the German University of Bonn. Following his first state exam, he served as a legal trainee at the Higher Regional Court of Stuttgart, Germany. After working for a corporate law firm in Haifa, Israel, and passing his bar exam, he started as an in-house lawyer in the contract management department of the state-owned agency Treuhandanstalt. In 1993 Lutz founded the law firm Berendes & Paschen with a former colleague from Treuhandanstalt, which later was renamed Paschen Rechtsanwälte when his co-founder left the firm.

    Today, his legal work focuses on international civil and commercial law as well as credit insurance law. He has more than two decades of forensic practice and is thus one of the most experienced litigation attorneys at Paschen. As a lobbyist for the German Federal Association of Credit Management, he has also represented the political interests of suppliers over the past five years.

  • Credit Law

    Contains 60 Component(s), Includes Credits

    This course is one of the two required CBF courses. In this course, you will learn from Mr. Rod Wheeland and guest experts about the legal aspects of business credit. You will use two textbooks to follow along readings which are outlined in the Syllabus (provided in the "Handouts" tab). You are required to pass one of the two post-module Quizzes before the next module unlocks. Please email education_info@nacm.org if you are unable to pass either Quiz.

    This course is designed to teach the student about the various legal aspects of business credit. Module topics include: Business Organizations, Commercial Transactions, and Government Regulation and Compliance. Each one of these topics is broken down into multiple modules to give in-depth instruction. Please click the "Handouts" tab to access the Credit Law course syllabus.

    18 of the 23 modules have Quizzes after them and you are required to pass at least one of them before the next module unlocks. The two Quizzes after each module have different questions. The correct answer for Quiz questions is the answer which is "most right". Please email education_info@nacm.org if you are unable to pass either one of the Quiz attempts.

    Some of our modules include guest speakers that provide additional valuable information to the course. Here are descriptions for our instructor and guest speakers:

    Credit Law instructor: Rod Wheeland, Wheeland Consulting, LLC: Originally trained as an accountant, Rod became active in executive management and governance in the 1980's. For more than two decades, he served as President & CEO of NACM Commercial Services, one of the most successful trade associations in North America. During his tenure, in addition to the non-profit operations of the trade association and the for-profit operations of the service company, he was involved in mergers and acquisitions and the ownership and management of commercial office buildings. 

    Prior to NACM, from 1990-1995, Rod was General Credit Manager for Pendleton Woolen Mills. From 1982-1990, he was a partner in the consulting firm of Dyrnes Wheeland (Portland, Oregon), where he focused on working capital management and effective credit, billing, and accounts receivable practices. 

    During the 1980s, Rod began teaching college courses in business credit principles and financial analysis. In recent years, he's added classes on business law and credit law. He continues to enjoy teaching in adult education programs.

    Rod has served on several Boards as a Director and as an Officer, including Cascade Employers Association, Oregon Society of Association Management, NACM Oregon and NACM National, and West Willamette Habitat for Humanity.

    Rod received the Certified Credit Executive (CCE) designation from the National Association of Credit Management in 1991. He earned the Certified Association Executive (CAE) designation from the American Society of Association Executives in 2007. He has a BA from Eastern Washington University (Spokane) and an MA from York University (Toronto).


    Module 6A and 7A: Bruce S. Nathan, Lowenstein Sandler LLP: With more than 35 years of experience in the bankruptcy and insolvency field, Bruce is a recognized leader nationwide in trade creditor rights and the representation of trade creditors in bankruptcy and other legal matters. He has represented trade and other unsecured creditors, unsecured creditors' committees, secured creditors, and other interested parties in many of the larger Chapter 11 cases that have been filed. Bruce also handles letters of credit, guarantees, security, consignment, bailment, tolling, and other agreements and legal credit issues for the credit departments of institutional clients.


    Module 6A and 7A: Lowell A. Citron, Lowenstein Sandler LLP: Lowell's ability to find creative solutions to complex legal issues has led to successful   transactions for a wide range of commercial clients. His pragmatic approach to negotiating deals, coupled with an extensive background in finance and economics, gives him a keen understanding of the business issues involved in each transaction. Lowell's clients include hedge and private equity funds, large operating companies, large trade creditors, investment banks, and others. He advises on transactions ranging from acquisition financing, workouts, DIP financings, leveraged loans, and other forms of financing.


    Module 9: Scott E. Blakeley, Blakeley LLP, Partner: Scott, founder of Blakeley LLP, advises companies around the United States and Canada regarding creditors' rights, commercial law, e-commerce and bankruptcy law. He was selected as one of the 50 most influential people in commercial credit by Credit TodayHe is a contributing editor for NACM's Manual of Credit and Commercial Law, American Bankruptcy Institute's Manual of Reclamation Laws, and author of A History of Bankruptcy Preference Law. Credit Research Foundation has published his manuals entitled The Credit Professional’s Guide to Bankruptcy, Serving On a Creditors’ Committee and Commencing an Involuntary Bankruptcy Petition. Scott has published dozens of articles and manuals in the area of creditors’ rights, commercial law, e-commerce and bankruptcy and speaks frequently to credit industry groups regarding these topics. 


    Module 10: Raeann Binau, CICP: Raeann has just recently left the corporate Credit, Finance World after 35 years as a International Credit Manager.  Raeann has been a NACM member in various Industry Groups, 10 years on the NACM Oregon/NW affiliate Board and chaired 1 year during this time.

    She is currently chairing the NACM Oregon/NW/CMA International Industry Group for which she has been a member and chairperson for over 25 years. For the NACM International membership she has been a coach, mentor and teacher for various International Credit Topics.  Currently she is a Director for the NACM CMA Foundation Board and on the Scholorship committee.  She is a member in the ITCF (International, Trade, Credit and Finance) association. 


    Module 13A: Jeffrey Cohen, Lowenstein Sandler LLP: A trusted advisor to unsecured creditors, creditors' committees, and distressed companies, Jeff's tenacious counsel adds steady momentum to a growing client base in retail bankruptcy and is a strong resource to distressed clients in the technology sector. His practice centers on Ch. 11 bankruptcy reorganizations and related litigation. Jeff often provides advice to private equity-sponsored and venture capital-backed distressed investors, representing boards of directors and management in the out-of-court wind down or distressed M&A process.

    Module 15A: Michael Klein, Cooley LLP: Michael Klein's practice focuses on both the transactional and litigation aspects of Chapter 11 bankruptcy reorganizations and liquidations across a wide range of industries, including retail, technology, health care and life sciences. He frequently represents creditors’ committees and debtors, purchasers of distressed assets, landlords, individual creditors and secured lenders in chapter 11 cases. Michael regularly advises clients regarding a variety of contested matters, including, among other things, Rule 2004 investigations, post-petition financings, section 363 sales and plan confirmation issues.


    Module 16A: Wanda Borges, Borges and Associates, LLC: Wanda Borges, Esq. is the principal member of Borges & Associates, LLC, a law firm based in Syosset, New York. For more than thirty   years, Ms. Borges has concentrated her practice on commercial litigation and creditors’ rights in bankruptcy matters, representing corporate clients and creditors’ committees throughout the United States in Chapter 11 proceedings, out of court settlements,   commercial transactions and preference litigation. She is a member and Past President of the Commercial Law League of America. She is a member of the American Bar Association, the American Bankruptcy Institute, the Hispanic National Bar Association, the International Women’s Insolvency and Restructuring Confederation, the Turnaround Management Association and is an associate member of the International Association of Commercial Collectors.

    She is a nationally recognized lecturer and author on various legal topics including the Bankruptcy Abuse Prevention and Consumer Protection Act, the Uniform Commercial Code, ECOA, FCRA, antitrust law, and the Red Flags Rule of the FTC.

  • Managing Upward: Selling Your Ideas & Building Your Business Case

    Contains 1 Component(s) Recorded On: 10/24/2019

    This on-demand webinar is available for 14 days after purchase and you may watch the on-demand webinar as many times as you like. Managing upwardly has often been misunderstood by many people who confuse this practice with controlling your boss. Contrarily, managing upwardly is about partnering with senior stakeholders, leadership teams and, yes, your boss, to strategically align performance, process and targeted business outcomes. Learn how to communicate effectively through preparation, diligence and by creating a business story that paints a local and global picture around a change, an improvement or innovation others can respond to. During this webinar, you will increase your ability to: Sell your ideas with credibility Create a business case to engage your audiences Build confidence Manage your career by communicating performance value, growth and business contribution

    This on-demand webinar is available for 14 days after purchase and you may watch the on-demand webinar as many times as you like.


    Managing upwardly has often been misunderstood by many people who confuse this practice with controlling your boss. Contrarily, managing upwardly is about partnering with senior stakeholders, leadership teams and, yes, your boss, to strategically align performance, process and targeted business outcomes.

    Learn how to communicate effectively through preparation, diligence and by creating a business story that paints a local and global picture around a change, an improvement or innovation others can respond to.  

    During this webinar, you will increase your ability to:

        Sell your ideas with credibility     Create a business case to engage your audiences     Build confidence
        Manage your career by communicating performance value, growth and business contribution

    About the Speaker

    Rick Hernandez, Executive Coach, Author and International Speaker Principal, Syntesis Global LLC

    Rick Hernandez, author of Creating a Culture of Excellence—the 3 Awareness, has a combined 20 years of executive coaching, leadership development and career transition services to executive and management teams committed to personal and organizational transformation. Through his trademarked, Winning Together® conscious leadership and team optimization program, Rick has trained and coached executives, managers and supervisors from Fortune 50/100/500 organizations, such as The Walt Disney Company, NASA's Space Shuttle Mission Engine Program and Chase Manhattan, to The Dole Food Company, ThermoFisher and Intel, to name a few. He has designed and launched key business and culture-specific initiatives that increase leadership influence, reduce communication silos, improve interpersonal communications and increase performance accountability.

  • Insolvency Proceedings in France

    Contains 1 Component(s) Recorded On: 10/10/2019

    This on-demand webinar is available for 14 days after purchase and you may watch the on-demand webinar as many times as you like. After declines of 8% in 2016 and 6% in 2017, corporate insolvencies in France decreased only 1% last year and this year a small increase is expected, according to trade credit insurer, Atradius. However, with about 55,000 insolvencies forecasted for 2019, Atradius says the number of business insolvencies will still be as high as in 2008. Hear from two in-country attorneys about the ins and outs of what occurs before, during and after an insolvency occurs in France. What responsibilities do creditors have when debtors file? How are the assets of an insolvent company are distributed? Are there other options outside of insolvency that offer some relief to debtors similar to Chapter 11 in the United States? Can creditors force an involuntary insolvency on a debtor? This on-demand webinar is available for 14 days after purchase and you may watch the on-demand webinar as many times as you like. These are just some of the questions Céline Lustin-Le Core and Anke Sprengel of Endrös-Baum Associés, Paris, will answer about insolvency procedures in France. Join him as he provides a step-by-step look at what happens and gain a basic understanding of what to expect.

    This on-demand webinar is available for 14 days after purchase and you may watch the on-demand webinar as many times as you like.

    After declines of 8% in 2016 and 6% in 2017, corporate insolvencies in France decreased only 1% last year and this year a small increase is expected, according to trade credit insurer, Atradius. However, with about 55,000 insolvencies forecasted for 2019, Atradius says the number of business insolvencies will still be as high as in 2008.

    Hear from two in-country attorneys about the ins and outs of what occurs before, during and after an insolvency occurs in France.

    • What responsibilities do creditors have when debtors file?
    • How are the assets of an insolvent company are distributed?
    • Are there other options outside of insolvency that offer some relief to debtors similar to Chapter 11 in the United States?
    • Can creditors force an involuntary insolvency on a debtor?

    These are just some of the questions Céline Lustin-Le Core and Anke Sprengel of Endrös-Baum Associés, Paris, will answer about insolvency procedures in France. Join him as he provides a step-by-step look at what happens and gain a basic understanding of what to expect.

    About the Speakers

    Céline Lustin-Le Core, Partner, Endrös-Baum Associés, Paris After her combined degree at the Universities of Paris 1 Panthéon-Sorbonne and Cologne, Céline Lustin-Le Core completed two courses of further study, in the law of foreign trade and in EU law. Céline practiced for several years in a Franco-German commercial law firm. Her main practice areas are French business law, corporate law and industrial risk. Her working languages are French, German and English.

    Jessika Da Ponte, Avocat, Endrös-Baum Associés, Paris After a degree at the University Paris II (Panthéon-Assas) in private law, Jessika Da Ponte completed her studies with a professional master’s degree in fundamental private and litigation law at the University Paris X (Paris West Nanterre la Défense). Jessika is admitted as an avocat in Paris. She specializes in construction law (labor contracts, sub-contracting, project management and project ownership) and industrial risk. Her working languages are French, English and Portuguese.

  • Soft-Skills, Ways to Conduct Effective Conversations - with Kevin Stinner

    Contains 3 Component(s)

    We have found that employers are always looking for their current or prospective employees to have strong “soft-skills” which is a combination of people and communication skills as well as emotional intelligence and certain personality traits. In this course, you will learn about these skills and specifically how to have effective conversations face-to-face, on the phone, and with the sales department. Each one of these topics is broken down into it’s own module.

    Kevin Stinner, CCE, CCRA will teach you about the different methods of how to conduct effective conversations while talking face-to-face, on the phone, and specifically with the sales department. Kevin will use his real life experience to help guide you through unique and difficult situations, as well.


    Kevin Stinner, CCE, CCRA has been in the field of credit and collections since 2007.  He earned his BA in Business Management and leadership in 2001 from Blackburn Collage, and an MBA with emphasis in management in 2004 from AIU.  He is currently a Credit Manager with Pinnacle Agriculture Distribution where he has worked since 2017.  He earned his CCRA in August 2013 and CCE in November 2011.  He is currently a Director of the Chicago Midwest governing board, and member of the Editorial committee for Business Credit magazine.  Kevin has been published in Business Credit magazine, and by the InterConnection.  Kevin is a webinar presenter for NACM national, and a presenter at Credit Congress, and has spoken at several venues for NACM and other trade groups, across the country.  Kevin was the 2015 NACM Gateway Region Credit Excellence award recipient, and was awarded the National Emerging Leader Award in 2017.