Customers expect faster credit approvals, seamless payments, and flexible terms—while Finance Leaders & C-Suite expect tighter risk controls and healthier cash flow. In today's economic climate and with rising fraud, this is becoming harder to manage. The good news? Today’s technology can help credit teams deliver on both fronts. In this exclusive webinar, you’ll discover how Credit teams across North America are using technology and AI to: Accelerate credit approvals without increasing risk Automate collections to reduce late payments and strengthen cash flow Empower Sales to sell more confidently while giving Finance more visibility and control Reduce and minimize fraudulent credit accounts and payments

AI tools are evolving quickly, and the way professionals interact with them is changing just as fast. In this webinar, we’ll explore practical techniques for crafting effective prompts that help credit professionals work smarter, streamline routine tasks, and generate more accurate insights from today’s AI tools. Whether you're looking to draft communications, analyze information, or improve workflow efficiency, the right prompts can unlock powerful results.

Join NACM Board Chair Jason Mott for a 30-minute check-in designed to keep our credit community connected and informed. Each session offers space for real conversation: what members are experiencing, what challenges are emerging, and what’s resonating across the industry. Jason will share brief updates, answer questions, and listen to the perspectives and needs of members across the profession. Whether you’re joining to learn, contribute, or simply stay in the loop, this quarterly check-in is an open, welcoming place to stay connected to the conversations that matter most

This on-demand webinar is available for 14 days after purchase. Best practices for credit management during times of economic uncertainty, equipping you with actionable steps to stay informed and protected. Learn how to monitor customer health in real time and use automation to spot red flags early. We'll also cover how to tighten credit controls without hurting sales and implement layered fraud prevention—including KYB, KYC, and verified bank and trade references. Leave with clear, practical steps to strengthen your credit operations in a volatile environment.

AI has incredible promise, but credit decisions carry real consequences if teams move too fast or trust the wrong signals. In this follow-up session, we’ll explore the risks of using AI in credit workflows, from data blind spots to over-automation, and how to set up safeguards that protect both your company and your customers. Key Topics: Why AI “hallucinations” happen and how to prevent them The danger of bias and incomplete data in private company decisions Striking the right balance between automation and human judgment Building guardrails: explainable models, audit trails, and compliance practice

Credit teams are under pressure to move faster, with fewer resources and higher expectations. AI isn’t just a buzzword—it’s a set of tools you can apply today to make your credit process sharper, faster, and more informed. In this session, we’ll cut through the noise and share practical strategies that credit professionals can start using immediately. Key Topics: Automate manual tasks like applications, trade references, and monitoring Spot early signals of financial stress before they become write-offs Use AI assistants for quick portfolio insights and credit policy support Build a playbook of “quick win” use cases that save time and reduce risk

Evaluating small and midsize businesses has always been a challenge. Increased new business formations, changes in trade terms, frequent ownership and location changes, and thin or missing credit histories make assessing credit risk harder than ever. In this session, we’ll explore the key components every credit team should consider when evaluating SMBs. What You’ll Learn: Credit assessment must-haves: Learn how to use different data points, such as bureau reports, trade references, and more to set fair and profitable credit limits for SMBs. Real-time insights: Strengthen credit decisions using real-time bank and cash-flow information. Continuous credit monitoring: Build a data-driven credit operation that provides you with up-to-date customer information. Join us to learn actionable steps that can help your team onboard new SMBs faster with greater accuracy and confidence.

With 59% of credit teams already using government identity verification, and 38% of professionals detecting fraud attempts on a quarterly basis, you’ll learn how to build layered defenses that protect against fraud without slowing down sales. What You'll Learn: The fraud reality: New forms of B2B fraud attacks targeting credit teams Build an unbroken chain of verification: Key layers of fraud defense every credit team should consider Prevention as acceleration: How the right safeguards speed up approvals for legitimate customers Proactive protection strategy: Shift from reactive responses to predictive prevention that stops fraud at the source

Understand where the industry is heading and how your team can get ahead of the curve while addressing the fraud concerns that keep businesses from fully digitizing their credit operations. What You'll Learn: Key findings from NACM's 2025 Credit Insights survey Why credit managers are prioritizing more rigorous credit reviews How leading companies are transitioning from paper credit applications to digital credit applications Actionable steps to create a smarter and faster credit application experience for your customers and vendors

Digitizing credit workflows doesn’t solve the hard part of credit management: getting reliable data, reducing risk, and accelerating revenue. This session will show how modern credit teams are embedding AI into their workflows to analyze documents instantly, confirm business and principal identities with trusted sources, and pull live cash flow data from banks to sharpen credit risk analysis. This session will cover: • Decision confidence: Use live bank data alongside bureaus and references to set fair, profitable credit limits • AI-powered doc validation: Prompt buyers to submit the correct documents every time • Payment method verification: Check credit cards and ACH details for validity and likelihood to process • Fraud prevention: Stop bad actors with multi-step verifications across businesses, principals, and references