Preliminary notices and intent-to-lien letters are critical tools in protecting lien rights, yet they’re often misunderstood or misused. In this session, we’ll break down the purpose and timing of each notice, what information must be included, how state deadlines impact compliance, and how these documents fit into an effective credit and collections strategy. Attendees will learn how to identify common errors that weaken lien rights, delay payments, or create compliance risks, and gain practical guidance for building consistent internal notice workflows. This webinar is ideal for credit professionals who support construction accounts and want to strengthen their foundation while improving day-to-day execution.

In today’s evolving business environment, credit managers must stay ahead of shifting economic conditions, emerging industry risks, and key financial indicators that influence strategic decision-making. Join NACM for a forward-looking discussion featuring a Senior Vice President from KeyBank Reak Estate Capital, who will share insights into economic trends and predictions shaping the months ahead.

Join Mary White for a practical discussion on how credit managers can navigate cross-functional conflict, manage internal pushback, and protect the business while maintaining productive relationships. This session focuses on real workplace scenarios, communication strategies, and decision-making tactics that credit professionals can use to operate more confidently across departments.

Navigating bankruptcy can be complex, but credit managers play a crucial role in protecting their company’s financial interests. In this webinar, legal experts will break down the essentials of Bankruptcy 101, covering key concepts, creditor rights, and practical strategies to minimize risk and maximize recoveries. Whether you're dealing with distressed accounts or preparing for potential defaults, this session will provide the insights you need to stay ahead. Don’t miss this opportunity to strengthen your understanding and safeguard your bottom line!

This webinar kicks off our construction-credit lien series with a clear, practical tour through the essential purpose and power of mechanic’s liens. Participants will learn when liens apply, why they matter, and how they function as a critical safeguard for securing payment in the construction industry. We’ll break down key terminology, basic notice requirements, common pitfalls to avoid, and the typical lifecycle of a lien from preliminary steps to enforcement. Whether you’re new to construction credit or looking to refresh your knowledge, this webinar will ground you in the core concepts you need to confidently navigate lien rights across project types and jurisdictions.

Join NACM Board Chair Jason Mott for a 30-minute check-in designed to keep our credit community connected and informed. Each session offers space for real conversation: what members are experiencing, what challenges are emerging, and what’s resonating across the industry. Jason will share brief updates, answer questions, and listen to the perspectives and needs of members across the profession. Whether you’re joining to learn, contribute, or simply stay in the loop, this quarterly check-in is an open, welcoming place to stay connected to the conversations that matter most

Customers expect faster credit approvals, seamless payments, and flexible terms—while Finance Leaders & C-Suite expect tighter risk controls and healthier cash flow. In today's economic climate and with rising fraud, this is becoming harder to manage. The good news? Today’s technology can help credit teams deliver on both fronts. In this exclusive webinar, you’ll discover how Credit teams across North America are using technology and AI to: Accelerate credit approvals without increasing risk Automate collections to reduce late payments and strengthen cash flow Empower Sales to sell more confidently while giving Finance more visibility and control Reduce and minimize fraudulent credit accounts and payments

A credit policy only creates value when it becomes part of daily operations. This session builds on the foundations and demonstrates how modern credit teams turn a written policy into a practical operating system that guides intake, decisioning, monitoring, and exception handling. Attendees will learn how to create consistent processes, turn policy ideas into simple rules, use data to strengthen defensibility, and design workflows that grow with the organization. We will explore real examples and provide tools that help teams bring their policy to life in a clear, repeatable way. Everyone will walk away with best practices, tools, and guided resources to continue building the framework that supports their policy and drives alignment across teams. Key Topics: Turning a written policy into daily rules and workflows Designing routing, approvals, and exceptions that follow clear criteria Using scores, thresholds, and documentation standards to drive consistent decisions Building systems and triggers that help teams act quickly Scaling the policy across teams, divisions, and new hires

Join Scott Chase of Gibson Guitars and his mentee, Terri Eggebeen of Fechheimer, for an engaging and practical conversation on the real impact of mentoring in the credit profession. They’ll share how their mentoring relationship developed, what made it effective, and the strategies they used to navigate challenges, build trust, and support each other’s growth. This session offers attendees a front-row look at mentoring in action, with insights that can help inspire and strengthen your own professional relationships—whether you’re a seasoned leader or just beginning to explore the value of mentorship.

In recent years, the use of credit cards, debit cards and purchasing cards for B2B payments has accelerated dramatically. While card payments can provide quicker liquidity than checks, ACH and other payment mechanisms, their convenience brings along a significant downside: cost. The speakers will discuss the decade-long saga of credit card processing fee surcharges in the wake of the 2012 Visa/Mastercard antitrust settlement, strategies for implementing a surcharge program and other practical means of reducing the ever-growing costs and other risks of accepting B2B payments by credit card.