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Customer Onboarding in the Digital AgeContains 1 Component(s) Recorded On: 01/14/2021
This on-demand webinar is available for 14 days after purchase. KYC checks remain an integral part of onboarding customers, especially in today’s environment. Incidences of fraud are on the rise and a customer’s financial situation can change quickly at any point during the onboarding process. Automating this process helps ensure compliance with anti-money laundering legislation and customer due diligence requirements. Join Thomas Maletz, of Arvato Financial Solutions, as he addresses the challenges and solutions for digital B2B onboarding and KYC. The webinar will also explore: Local and global trade KYC between customer experience and compliance needs Data collection and documentation The importance of sanction and embargo lists Global trade and local compliance
Handling Difficult ConversationsContains 1 Component(s) Recorded On: 01/12/2021
This on-demand webinar is available for 14 days after purchase. Difficult conversations in the workplace are inevitable. These types of conversations can create stress and destroy business relationships. How do tell someone you don’t appreciate a joke or the way that they tease you? It often comes down to being able to hold a difficult conversation with the person involved. Join communications guru, Kristin Scroggin, as she discusses how to approach those situations and more. This webinar will help you: Learn how to discern the best methods for communicating with various individuals Recognize how to control nonverbals during difficult conversations Identify how to decide when and where is the best time to have a difficult conversation
Financial Statement Fraud Concerns: Critical Considerations for Detecting RiskContains 1 Component(s) Recorded On: 01/05/2021
This on-demand webinar is available for 14 days after purchase. According to a study conducted by the Association of Certified Fraud Examiners (ACFE), fraudulent financial statement accounts for approximately 10% of incidents concerning white collar crime. Asset misappropriation and corruption tend to occur at a much greater frequency, yet the financial impact of these latter crimes is much less severe. ACFE defines fraud as "deception or misrepresentation that an individual or entity makes knowing that the misrepresentation could result in some unauthorized benefit to the individual or to the entity or some other party." Greed and work pressure are the most common factors pushing management to deceive investors and creditors. Financial fraud is a serious white-collar crime that often comes with heavy punishment and fines. We’ll look at the key controls that should be considered to mitigate risk and identify fraud. We’ll discuss five case studies that provide solid examples and identify the “red flags” of financial statement fraud. Learning Objectives: You’ll learn about the controls and techniques that will mitigate the risk of financial statement fraud. We’ll identify the “red flags” and indicators of financial statement fraud. You’ll learn about “real life” examples of financial statement fraud by delving into five significant case studies.
How to Rapidly Assess a Bankruptcy Case Using Ten Key PointersContains 1 Component(s) Recorded On: 12/09/2020
This on-demand webinar is available for 14 days after purchase. After receiving notice of a bankruptcy filing, it is possible to evaluate the case swiftly if you appreciate a few primary concepts and know what to review. It’s best to not rely on luck to get a favorable outcome, instead learn some key terms and best practices that will give you a guide to assess a case, whether to provide post-petition goods or services, and the odds of any recovery.
2021 Factoring & Receivables Finance PredictionsContains 1 Component(s) Recorded On: 12/01/2020
This on-demand webinar is available for 14 days after purchase. Going forward, the need for liquidity and risk mitigation will be greater than ever. And this illuminates the potential promise gained from factoring, known as invoice or accounts receivable financing. Join FCI’s Peter Mulroy as he presents his 10 factoring predictions for the post COVID-19 world. The FCI secretary general expects to see a significant rebound in 2021 and the years follow. Other topics of the webinar include: Regional perspectives with regard to bankruptcies, insolvencies and fraud. The evolution of factoring and receivables finance in recessionary times. The impact of COVID-19 and how factoring will fare during and after the crisis. What the future holds from the perspective of trade credit, liquidity, and commerce
Modern Multigenerational Workplace (with COVID implications)Contains 1 Component(s) Recorded On: 11/23/2020
This on-demand webinar is available for 14 days after purchase. In a time when the world seems so divided, it’s more critical than ever to keep your multi-generational teams connected & working effectively. Join nationally-recognized generational expert, Caitlin Crommett, on an exciting journey into each of the 5 generations in the (virtual) workplace right now, and how you can leverage your leadership to help everyone work together, better. You’ll leave the session understanding more about the people you work with each and every day, and discover actionable ways to engage them daily- even in the current COVID climate. We’ll explore what’s to come for the multigenerational workplace once the world emerges from the pandemic, and how you can prepare now to get ahead- and stay there.
3 Ways to Increase Your Personal Presence over Video & PhoneContains 1 Component(s) Recorded On: 11/18/2020
This on-demand webinar is available for 14 days after purchase. Ever since their invention, business has been conducted over video meetings and phone calls. For better or worse, we can easily converse with people around the world with just the touch of a button. And now that many of us are working from home due to COVID-19, most interactions with coworkers, clients, management, staff, vendors—everybody!—have become remote. So much of communication is nonverbal. Is it even possible to convey confidence, credibility, or presence remotely? Yes! While face-to-face communication does provide more nonverbal cues, you convey more than you realize over video and phone. Are you sending the message you want? If you’d like to find ways to increase your presence even when you’re physically distant, join this one-hour webinar in which you will learn: Nonverbals that can be conveyed over phone or video How to manage distractions that diminish your Presence Two behaviors that affect the tone of your voice When and how to vary your voice pattern Why and how to open up your sense of space …and more!
Negotiating Construction Contracts in the COVID-19 World – the “Usual” and the “Unusual” in these Strange TimesContains 1 Component(s) Recorded On: 11/16/2020
This on-demand webinar is available for 14 days after purchase. This presentation will focus on the general topic of negotiating Construction Contracts and strategies in these uncertain times, as well as specific construction contract clauses related to COVID-19 risks. Understanding that certain contractual risks have always been a “fact of life” in today’s construction industry is not new, but in these strange times there are certain risks that previous to this year would not have been carefully negotiated, but that need to be closely reviewed and negotiated to protect your business in these turbulent times.
Project Management for Credit ProfessionalsContains 1 Component(s) Recorded On: 11/12/2020
This on-demand webinar is available for 14 days after purchase. Donaldson Co.’s Nate Hutton and Aristocrat Technologies’ Darrell Horton are two seasoned credit professionals who learned how to manage projects the hard way, by learning as they went. Join them as they speak with Fiserv’s Amber Roy about some of the things they wished they had known when they first started managing projects. Nate and Darrell will share their experiences about how they became “accidental project managers” and Amber will explain what constitutes a project and why credit professionals need to learn to manage them properly. The webinar will also present the phases of project management, including points to consider and questions to answer.
Credit Insurance Best PracticesContains 1 Component(s) Recorded On: 11/05/2020
This on-demand webinar is available for 14 days after purchase. What part does trade credit insurance play in today’s volatile economic environment? What are the benefits of coverage? Can underwriters and brokers adapt to the needs of credit managers? Or, are we stuck in the world of 2008, when large volumes of cover were withdrawn or credit limits were drastically reduced during the global economic crisis of that period? Join UPM-Kymmene Corporation’s Trade Credit Manager Heli Kallinki as she interviews Willis Towers Watson’s Richard Talboys and Rob Bolton on trade credit insurance. Get the information you need to cover your company’s accounts receivable portfolio and essential insight regarding trade credit insurance.
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