Latin America is a diverse region where business practices vary from country to country, and the legal systems are usually complex and slow. The main focus of this session is to provide guidelines for international companies on their collection processes in the region. Navigating the legal framework in Latin America: which documents have more strengths from a legal standpoint, how to set up a guarantee, and working with banks’ solutions (credit lines, letters of credit, and documentary collections). Searching for legal support. Distance collections: Emails vs. phone calls vs. messaging Apps. Making the most of in-person visits. Overcoming the language issue. Case Studies: Real-life examples of successful collection strategies in the region.

What happens when your most experienced credit professionals retire or move on? Without a succession plan, organizations risk losing critical knowledge, leadership continuity, and operational stability. This session will explore how credit leaders can proactively prepare for the future by identifying emerging talent, developing leadership skills within their teams, and building a sustainable leadership pipeline. Join us to learn practical strategies for strengthening your credit department today while preparing the next generation of leaders for tomorrow.

It’s not just privacy, cyber, or risk - it’s digital transformation. And for trade creditors, that transformation is where asset values get created or destroyed before you ever see the balance sheet impact. The speakers will discuss the trend towards digitizing everything and potential AI applications - from operational technology and manufacturing systems to supply chain networks and R&D data, the value it can create through efficiency gains, predictive maintenance, and market responsiveness and the risks it raises: a ransomware event doesn’t just encrypt files, it shuts down production lines. A supply chain compromise doesn’t just leak data, it disrupts just-in-time delivery for critical inputs. An IP theft doesn’t just violate trade secrets, it accelerates competitor time-to-market. The speakers will then discuss what all this means for you in evaluating the creditworthiness of your customers.

Designed specifically for credit professionals, this webinar unpacks the clauses that shape payment outcomes long before an invoice is issued. We’ll explore how to identify and interpret high-impact provisions such as pay-if-paid and pay-when-paid clauses, retainage terms, change-order procedures, and other hidden risk triggers. Participants will learn how these clauses affect credit decisions, lien rights, and collection strategies, and how to flag contract language that may limit leverage or delay payment. You’ll walk away with a sharper contract-reading lens and a stronger ability to anticipate and mitigate credit exposure early in the project lifecycle. Attendees will learn how to identify common errors that weaken lien rights, delay payments, or create compliance risks, and gain practical guidance for building consistent internal notice workflows. This webinar is ideal for credit professionals who support construction accounts and want to strengthen their foundation while improving day-to-day execution.

AI tools are evolving quickly, and the way professionals interact with them is changing just as fast. In this webinar, we’ll explore practical techniques for crafting effective prompts that help credit professionals work smarter, streamline routine tasks, and generate more accurate insights from today’s AI tools. Whether you're looking to draft communications, analyze information, or improve workflow efficiency, the right prompts can unlock powerful results.

Preliminary notices and intent-to-lien letters are critical tools in protecting lien rights, yet they’re often misunderstood or misused. In this session, we’ll break down the purpose and timing of each notice, what information must be included, how state deadlines impact compliance, and how these documents fit into an effective credit and collections strategy. Attendees will learn how to identify common errors that weaken lien rights, delay payments, or create compliance risks, and gain practical guidance for building consistent internal notice workflows. This webinar is ideal for credit professionals who support construction accounts and want to strengthen their foundation while improving day-to-day execution.

In today’s evolving business environment, credit managers must stay ahead of shifting economic conditions, emerging industry risks, and key financial indicators that influence strategic decision-making. Join NACM for a forward-looking discussion featuring a Senior Vice President from KeyBank Reak Estate Capital, who will share insights into economic trends and predictions shaping the months ahead.

Join Mary White for a practical discussion on how credit managers can navigate cross-functional conflict, manage internal pushback, and protect the business while maintaining productive relationships. This session focuses on real workplace scenarios, communication strategies, and decision-making tactics that credit professionals can use to operate more confidently across departments.

Navigating bankruptcy can be complex, but credit managers play a crucial role in protecting their company’s financial interests. In this webinar, legal experts will break down the essentials of Bankruptcy 101, covering key concepts, creditor rights, and practical strategies to minimize risk and maximize recoveries. Whether you're dealing with distressed accounts or preparing for potential defaults, this session will provide the insights you need to stay ahead. Don’t miss this opportunity to strengthen your understanding and safeguard your bottom line!

This webinar kicks off our construction-credit lien series with a clear, practical tour through the essential purpose and power of mechanic’s liens. Participants will learn when liens apply, why they matter, and how they function as a critical safeguard for securing payment in the construction industry. We’ll break down key terminology, basic notice requirements, common pitfalls to avoid, and the typical lifecycle of a lien from preliminary steps to enforcement. Whether you’re new to construction credit or looking to refresh your knowledge, this webinar will ground you in the core concepts you need to confidently navigate lien rights across project types and jurisdictions.