Preparing the Next Generation of Credit Leaders

Recorded On: 04/21/2026

This on-demand webinar is available for 14 days after purchase. 

What happens when your most experienced credit professionals retire or move on?

Without a succession plan, organizations risk losing critical knowledge, leadership continuity, and operational stability. This session will explore how credit leaders can proactively prepare for the future by identifying emerging talent, developing leadership skills within their teams, and building a sustainable leadership pipeline.

Join us to learn practical strategies for strengthening your credit department today while preparing the next generation of leaders for tomorrow.

About the Speakers

JoAnn Malz, Director Credit, Collections and Billing, Imagine

Amy Mushawar' bio photo

JoAnn Malz, CCE, ICCE, has spent her entire career in credit, growing from Credit Analyst to Director of Global Customer Financial Services. She is currently the Director of Credit, Collections, and Billing with The Imagine Group. JoAnn has been an active member of FORIUS/NACM North Central, NACM and FCIB. She earned her CCE certification in March 1998, FCIB’s CICP designation upon completing the International Credit & Risk Management course in December 2005 and then FCIB’s ICCE designation in January 2012. FORIUS awarded JoAnn with the Credit Executive of the Year in 2007.

Key:

Complete
Failed
Available
Locked
Preparing the Next Generation of Credit Leaders
Open to view video.  |  55 minutes
Open to view video.  |  55 minutes What happens when your most experienced credit professionals retire or move on? Without a succession plan, organizations risk losing critical knowledge, leadership continuity, and operational stability. This session will explore how credit leaders can proactively prepare for the future by identifying emerging talent, developing leadership skills within their teams, and building a sustainable leadership pipeline. Join us to learn practical strategies for strengthening your credit department today while preparing the next generation of leaders for tomorrow.