Precision in Practice: How Six Sigma Can Elevate Your Credit Operations

Recorded On: 09/10/2025

This on-demand webinar is available for 14 days after purchase. 

Accuracy and consistency are critical in credit management—and that’s where Six Sigma shines. This webinar introduces the core principles of Six Sigma and how they can be applied to reduce errors, standardize processes, and support better decision-making. Whether it’s refining risk assessments or decreasing disputes, Six Sigma gives credit professionals the tools to drive smarter, data-backed results.

Speakers

Angela Thurman, PMP, Founder & CEO, Thurman Co.

Michelle Kelly' bio photo

Angela joined the aerospace field in 1988, working as an Electrical Engineer for NASA. Within a month of holding this position, she witnessed the STS-26 Space Shuttle’s return to flight following the Challenger disaster. She cites this as her favorite aerospace moment and still remembers the energy and excitement in the air that day.

She believes that manufactured goods are the backbone of the economy, and she continues to support this claim with the work that Thurman Co provides.

The intersection of her careers in manufacturing, engineering, and project management provides a unique area of expertise for Angela and Thurman Co. In the WiM feature, Angela discusses her certification as a Project Management Professional (PMP) in more depth.

She shares that she was trained by Dr. Harold Kerzner at NASA while she worked as an Electrical Engineer at NASA Glenn in Cleveland, Ohio. She would continue her career in this way, exploring many subject areas and gaining knowledge about diverse fields which she would eventually merge together with Thurman Co

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Precision in Practice: How Six Sigma Can Elevate Your Credit Operations
Open to view video.  |  51 minutes
Open to view video.  |  51 minutes Accuracy and consistency are critical in credit management—and that’s where Six Sigma shines. This webinar introduces the core principles of Six Sigma and how they can be applied to reduce errors, standardize processes, and support better decision-making. Whether it’s refining risk assessments or decreasing disputes, Six Sigma gives credit professionals the tools to drive smarter, data-backed results.