Bridging the Gap: Navigating Cross-Functional Conflict Between Credit, Sales, and Finance

This on-demand webinar is available for 14 days after purchase. 

Join Mary White for a practical discussion on how credit managers can navigate cross-functional conflict, manage internal pushback, and protect the business while maintaining productive relationships. This session focuses on real workplace scenarios, communication strategies, and decision-making tactics that credit professionals can use to operate more confidently across departments

About the Speakers

Mary Gormandy White, M.A., SHRM-SCP, SPHR

Mary Gormandy White, M.A., SHRM-SCP, SPHR, is managing director of Inside Insights, Inc, a talent development and consulting firm focused on building better managers and workplaces. She is a dynamic speaker, facilitator, and keynote speaker at conferences and association meetings nationwide.

Mary holds graduate and undergraduate degrees in Communication. Her certifications include Senior Professional in Human Resources (SPHR), SHRM Senior Certified Professional (SHRM-SCP), and Everything DiSC Certified Practitioner. Mary also serves on the faculty of Chattanooga State Community College, where she teaches in the Humanities division.

In addition to her teaching and speaking roles, she is a key developer and trainer of HR content and instructional materials, including the 'Certificate Program For HR Generalists', the 'Certificate Program For Strategic HR Leadership' and several HR certification exam prep classes (including those for the PHR/SPHR and aPHR exams) for which she regularly received "Excellent" ratings.