Customers expect faster credit approvals, seamless payments, and flexible terms—while Finance Leaders & C-Suite expect tighter risk controls and healthier cash flow. In today's economic climate and with rising fraud, this is becoming harder to manage. The good news? Today’s technology can help credit teams deliver on both fronts. In this exclusive webinar, you’ll discover how Credit teams across North America are using technology and AI to: Accelerate credit approvals without increasing risk Automate collections to reduce late payments and strengthen cash flow Empower Sales to sell more confidently while giving Finance more visibility and control Reduce and minimize fraudulent credit accounts and payments

AI is rapidly changing the future of credit, collections, and accounts receivable. A recent $250K+ AR job posting from a leading AI company specifically sought experience using AI and large language models (LLMs) within finance operations. What does that mean for today’s credit professionals? Join us to explore how AI is being used to improve collections prioritization, automate customer communication, streamline reconciliations, and support faster financial decision-making and why AI skills may soon become a competitive advantage in credit and finance.

AI tools are evolving quickly, and the way professionals interact with them is changing just as fast. In this webinar, we’ll explore practical techniques for crafting effective prompts that help credit professionals work smarter, streamline routine tasks, and generate more accurate insights from today’s AI tools. Whether you're looking to draft communications, analyze information, or improve workflow efficiency, the right prompts can unlock powerful results.

Join NACM Board Chair Jason Mott for a 30-minute check-in designed to keep our credit community connected and informed. Each session offers space for real conversation: what members are experiencing, what challenges are emerging, and what’s resonating across the industry. Jason will share brief updates, answer questions, and listen to the perspectives and needs of members across the profession. Whether you’re joining to learn, contribute, or simply stay in the loop, this quarterly check-in is an open, welcoming place to stay connected to the conversations that matter most

Join NACM CEO Steve Shivak and Board Chair Jason Mott for an open conversation about the future of the NACM. Hear updates on key initiatives, organizational priorities, and what's ahead for NACM, followed by an opportunity to ask questions and share your thoughts. Stay informed, stay engaged, and be part of the conversation.

Evaluating small and midsize businesses has always been a challenge. Increased new business formations, changes in trade terms, frequent ownership and location changes, and thin or missing credit histories make assessing credit risk harder than ever. In this session, we’ll explore the key components every credit team should consider when evaluating SMBs. What You’ll Learn: Credit assessment must-haves: Learn how to use different data points, such as bureau reports, trade references, and more to set fair and profitable credit limits for SMBs. Real-time insights: Strengthen credit decisions using real-time bank and cash-flow information. Continuous credit monitoring: Build a data-driven credit operation that provides you with up-to-date customer information. Join us to learn actionable steps that can help your team onboard new SMBs faster with greater accuracy and confidence.

With 59% of credit teams already using government identity verification, and 38% of professionals detecting fraud attempts on a quarterly basis, you’ll learn how to build layered defenses that protect against fraud without slowing down sales. What You'll Learn: The fraud reality: New forms of B2B fraud attacks targeting credit teams Build an unbroken chain of verification: Key layers of fraud defense every credit team should consider Prevention as acceleration: How the right safeguards speed up approvals for legitimate customers Proactive protection strategy: Shift from reactive responses to predictive prevention that stops fraud at the source

Understand where the industry is heading and how your team can get ahead of the curve while addressing the fraud concerns that keep businesses from fully digitizing their credit operations. What You'll Learn: Key findings from NACM's 2025 Credit Insights survey Why credit managers are prioritizing more rigorous credit reviews How leading companies are transitioning from paper credit applications to digital credit applications Actionable steps to create a smarter and faster credit application experience for your customers and vendors

Digitizing credit workflows doesn’t solve the hard part of credit management: getting reliable data, reducing risk, and accelerating revenue. This session will show how modern credit teams are embedding AI into their workflows to analyze documents instantly, confirm business and principal identities with trusted sources, and pull live cash flow data from banks to sharpen credit risk analysis. This session will cover: • Decision confidence: Use live bank data alongside bureaus and references to set fair, profitable credit limits • AI-powered doc validation: Prompt buyers to submit the correct documents every time • Payment method verification: Check credit cards and ACH details for validity and likelihood to process • Fraud prevention: Stop bad actors with multi-step verifications across businesses, principals, and references

Most credit teams either don’t have a formal credit policy or they have one that sits in a dusty PDF no one actually follows. When policy is informal, inconsistent, or outdated, it opens the door to higher bad debt, fraud exposure, sales misalignment, and enterprise-level risk. This session explains why credit policies often fail, what teams miss when guidelines are verbal or inconsistent, and why modern credit teams benefit from a living policy that guides real decisions. Attendees will gain clarity on the foundational elements every defensible policy should include and how each part supports the credit lifecycle. Everyone will walk away with guided resources to begin outlining the core structure of their own policy. This sets the foundation for our next session where we shift from understanding the framework to building it into daily practice. Key Topics: The hidden risks of informal or outdated credit policies What a defensible, auditable credit framework actually looks like How weak policy impacts bad debt, fraud, and sales relationships Why modern credit teams need a living policy that guides real decisions The core components every policy must include to stand up to scrutiny