Handling Difficult Conversations

Recorded On: 01/12/2021

This on-demand webinar is available for 14 days after purchase.

Difficult conversations in the workplace are inevitable. These types of conversations can create stress and destroy business relationships. How do tell someone you don’t appreciate a joke or the way that they tease you? It often comes down to being able to hold a difficult conversation with the person involved. Join communications guru, Kristin Scroggin, as she discusses how to approach those situations and more.

This webinar will help you:

  • Learn how to discern the best methods for communicating with various individuals
  • Recognize how to control nonverbals during difficult conversations
  • Identify how to decide when and where is the best time to have a difficult conversation

About the Speaker

Kristin Scroggin, Owner & Lead Trainer, genWHY Communications, Huntsville, AL

Kristin Scroggin has served as a communications lecturer at the University of Alabama in Huntsville for 11 years, before starting her training company, genWHY Communications, in 2017. Her passion is generational diversity and all things soft-skill related. Kristin has spoken at conferences and to hundreds of organizations across the United States, ranging from Fortune 500 companies to tiny non-profits. She has a master’s degree in communication studies and a bachelor’s in communication arts.

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Handling Difficult Conversations
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Open to view video. Difficult conversations in the workplace are inevitable. These types of conversations can create stress and destroy business relationships. How do tell someone you don’t appreciate a joke or the way that they tease you? It often comes down to being able to hold a difficult conversation with the person involved. Join communications guru, Kristin Scroggin, as she discusses how to approach those situations and more. This webinar will help you: Learn how to discern the best methods for communicating with various individuals Recognize how to control nonverbals during difficult conversations Identify how to decide when and where is the best time to have a difficult conversation
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