Do You Know Your Customer?

This on-demand webinar is available for 14 days after purchase.

About the Webinar

As a credit manager, you are tasked with investigating potential customers to develop an understanding of the risk associated with selling them product. Truly knowing your customer will minimize the potential for fraud, collection activity and bad debt. During this webinar, you will learn the different ways to do credit investigations that may give better insight into a customer’s character. You also will learn different ways to look a financial statement to find out the story that may be hiding behind the ratios.

About the Speaker

Kevin Stinner, CCE, CCRA

Kevin Stinner has been in the field of credit and collections 2007. He earned his BA in Business Management and leadership in 2001 from Blackburn Collage, and an MBA with emphases in management in 2004 from AIU. He is currently a Credit Manager with J.R Simplot Inc. where he has worked since 2017. He earned his CCRA in August 2013 and CCE in November 2011. He is currently a member of the Chicago Midwest governing board and former Business Credit Magazine editorial board member. Kevin has had multiple articles published by Business Credit magazine, and by the InterConnection. Kevin has been webinar presenter for NACM national, has a session available on the credit learning center called Soft-skills, ways to conduct effective conversations, is a presenter at Credit Congress, and has spoken at several venues accost the country. Kevin was the 2015 NACM Gateway Region Credit Excellence award recipient the National Emerging Leader Award in 2017 and the National CCE designation of Excellence award recipient for 2022.

Webinar Access

Login instructions are sent to the registered attendees email address in a calendar invitation at the time of registration.

Please email Conventions_Info@nacm.org with questions.